Grout Gorilla

Tile and Grout Cleaning
Vaughan ON L4K 2P4
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fisherlwebster in Peterborough
fisherlwebster in Peterborough
3 reviews Toronto, ON
0/10

Unsatisfied

Jimmy came to spruce up out bathroom ie: clean or replace discoloured grout, clean and recaulk slightly mouldy grout at shower base, clean some calcium deposits around shower on the slate floor and reseal the floor. Jimmy brought up a mountain of “things” for cleaning. I left him to his job and when I returned he said “ Oh it looks like nothing has been done but the prep work is the hardest.” I was concerned but took him at his word. He then said he had to get something from his van. After 30 minutes I went out to see where he was and heard him yelling at someone on his phone. He then left and four hours later about five o’clock I called to see where he was. He told me his paint had gone bad?? and he would be back in an hour. I suggested he come back tomorrow. Jimmy came back at my insistence at eight the next morning. Within a half hour I could hear him shouting at someone on his phone. I went and asked him to hang up. He was sealing the floor with one hand while speaking on the phone. He spent all day in the bathroom until four O’clock while I had lunch guests. I could hear him on the phone. When I inspected his job other than sealing the floor with sealer I had bought very little seemed to be done and the bathroom looked much the same as before. The grout on the wall tiles had not been touched as promised and the caulking in the shower floor was minimally better. Not worth the aggravation of someone two days in your house doing an exceptionally poor job. I would NEVER recommend this company. We

Approximate cost of services:
$750.00
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