Cavalry Mechanical Ltd.

Heating & Air Conditioning
Niagara Falls ON L2G 7K3
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67%

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Reviews by rating (past 12 months)

Reviews for Cavalry Mechanical Ltd.

Average customer rating:
8.3 10 (6 reviews)

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Taken again! in Niagara Falls
Taken again! in Niagara Falls
1 review Niagara Falls, ON
0/10

Drain blockage

Staff appeared to be from unemployment line. Had to go shopping for parts on my time. Hired to FIX problem. Just moved it 3 ft ahead. Left me with a hole in ground, pipe exposed and now currently filling with mud....just as before. Jack claimed it was a miscommunication problem, however he did send Chris out to review problem first. Charged me $500 to dig another 18" hole and go shopping for 35" of pipe. I did call and they agreed to come out and take another look and now FIX the problem but I would be charged again. I decided I wasn't paying another $95 per hr for labour. Would definitely not recommend.

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Company Response

We fixed the broken pipe and located the end of line as it was just buried and not connected to anything. I instructed my employees to uncover it. This was done so we could talk about what how the customer wanted to proceed as this would result in additional cost. As for getting material the existing pipe was electrical conduit which isn't used in plumbing so we needed to adapt for that. For the amount I indicated at the first visit it would be between 300-400 it came out 445 before tax.
This is a area drain that is in a driveway that isn't per code and is why it doesn't lead anywhere. We offered a solution.
As for the appearance of the employees not sure what you expect plumbers to look like.

Russell
Russell
1 review Niagara Falls, ON
10/10

Replaced 2 hose bibs for washing machine.

Excellent job! Thomas was friendly and did the an amazing job. . Quality work! Thomas is a very outgoing gentlemen. Made us feel very comfortable while he worked on the problem. He took the time to explain a few things of the job he performed.

I want to thank Cavalry Mechanical and specially Tom for the superb service. It was quick and efficient.

Rest assure you; we will be giving you a call for any future service,

Thank You!

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Schulz
Schulz
1 review Saint Catharines, ON
10/10

Plumber required to unclog kitchen sink.

Had a great experience with Cavalry Mechanical!! We had a persistent clog in our kitchen sink. Chris worked until he found the problem which turned out to be bigger than just snaking out the pipe. Chris worked until he found the problem, was very pleasant to have in the house and the bill at the end was a good surprise for all of the time spent. Cavalry Mechanical is Chris's company and that he was the one to come out and fix the problem. You can be confident calling this plumber!!

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Company Response

Thank you for the great review. Customer service and quality is what we like to always succeed in doing best.

Christina
Christina
1 review Niagara Falls, ON
10/10

Bathroom

Extremely knowledgeable and friendly. Took the time to explain what needed to be done in a way that I could understand. Prices were very reasonable and I would highly recommended them to anyone!

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Company Response

At Cavalry Mechanical we pride ourselves on making sure each of our customers are satisfied.
Thank you,
Chris

mary.byers
mary.byers
1 review Niagara Falls, ON
10/10

bathroom

My home is 65 plus years old and the original toilet was still in use. Cavalry Mechanical changed my toilet to a more efficient double flush,cleaned the bathroom and brought the old toilet out to the street for pick up. I received a follow-up phone call 2 days later to confirm that the toilet was working well and with no leaks. Kind, reliable and efficient service. Thanks!

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Company Response

Thank you for all your kind words. It was our pleasure to be able to help you.

Lsinclair
Lsinclair
1 review Saint Catharines, ON

First Review

10/10

Bathroom renovation.

Great guys! Asked lots of questions to make sure I got exactly what I wanted. Quality work and very professional. They completed the work quickly and on my budget.

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Company Response

Thank you. Cavalry mechanical wants to put the customers needs first!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cavalry Mechanical Ltd.

Cavalry Mechanical is a full-service company specializing in all aspects of plumbing for commercial, residential and multi-family housing. We ensure that each job, no matter the size, is given the time and attention it deserves. We offer free quotes for your project and can offer new, innovative ideas. We try ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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