Ceramic Tile Installation Failed
Ceramic tile installation in kitchen, hallway, bathroom, and laundry room.
Tiles started to come loose only 4 months after install. Owner of Unique by Design first blamed it on floor deflection. Came and fixed one area, and removed grout in another area. More areas came loose as time went on within the first year. Company then blamed it on cement failure, and wanted us to pay 1/2 of redoing the complete install again. We offered to pay half of re-install, by another company. Owner of Unique by Design refused, as he just wanted more money from us. Told him we were not comfortable with him redoing the install, and he refused to do anything at that point.
Do not use this company as they do not stick to there warranty at all.
- Approximate cost of services:
- $8,500.00