Award Plus Plumbing

It is with great pleasure that I write this review for Award Plus Plumbing. We enlisted their services for a dishwasher and kitchen faucet installation and more recently a plumbing related leak. Here are the reasons why one should hire Alex and his team:

1. Alex was diligent in answering his calls, thus, scheduling an appointment was easy.

2. Alex has both an Engineering background and is a Master Plumber, as such, he was able to explain how he would solve our issues accurately and with a clear concise plan

3. He was prepared with the appropriate tools/ plumbing parts and was beyond proficient in his ability to solve any plumbing related issue he faced

4. Unlike other companies, he did not turn away work because of how far he had to travel.

5. They care about their customers. This was exemplified by the service they provided me during the COVID-19 lockdown.

During the COVID-19 lockdown, I enlisted Award Plus Plumbing to repair a leak from a corroded drain pipe. Alex quickly sent out his team member Will. Prior to entering my home and without prompting, Will sanitized his hands, put on a new 3M N95 Mask, re-sanitized his hands, put on gloves, put on goggles, and re-sanitized his gloves. He also sterilized his tools and equipment with Lysol. His actions instantly put us at ease. He cared about our safety! Will took his time and provided excellent workmanship. He changed the whole vanity drain pipe and made sure the cabinet was protected during the soldering process. He installed a beautiful new pop-up drain stopper. Once the repair was completed he checked our washroom faucet and even changed our aerator to ensure better water flow. Before leaving he asked how our dishwasher and kitchen faucet were functioning and whether we had any issues to address. He is a true professional and truly cares about his customers.

Don’t hesitate to call Award Plus Plumbing for all your plumbing needs. You will get fast, honest and great quality service all at a reasonable cost.