Award Plus Plumbing

One Saturday morning, I'd noticed that the sewage in our basement had backfilled into all of the drains, including the shower and toilet. This made for a mess and pungent smell. The pump in our sewage ejector had failed and needed repair. I was in a panic to get someone over the same day, so that we could have the issue resolved immediately. Out of the 3 companies that I contacted, AwardPlus was the only one that was available to do it the same day and had the part on hand, while the others said that I would need to wait to the following week. They indicated the approx. time that the plumber would arrive and that I would be contacted beforehand. The plumber arrived on time (his name was William). I explained what was happening and he went straight to work. William found that the pump was broken and required replacement. He had to work in a relatively small space, but managed to do so and within a couple of hours it was completed. William cleaned up well and snaked all the drains to ensure there would be no issues. William was very professional throughout the process and explained everything to me which was very helpful. William also wore a mask and took every precaution to ensure that both himself and my family were safe in the midst of the COVID pandemic.

I will be sure to contact AwardPlus for any future plumbing needs and would definitely recommend them to others.