We booked Ryan to come in to clean and maintain our two gas fireplaces. He found a damaged part in our upstairs unit and attempted to search for a replacement part, but it was no longer available due to our unit's age. We were fortunate he found the deficiency as it could have been dangerous for our family. He then proceeded to reattach our basement unit due to a shoddy original installation. He did a return trip to finish the job and we are very grateful for his conscientious efforts. We will need a new unit upstairs and we will definitely call Ryan to help us out.
- Approximate cost of services:
- $400.00
- Company Response
Safety is always my #1 priority and it's unfortunate that I had to shut down one of your fireplaces but fortunate that the other was fixable after the poor installation. Thank you for taking the time to write me a review. Hopefully in the future you will let me know of my shortcomings so I can get that 8 up to a 10.