Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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98%

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Reviews by rating (past 12 months)
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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (69 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Installation of furnace and hot water tank

Communication was excellent right from the 1st call
Installers were exceptional !
Clean up everything, as it was before their arrival!!
I will definitely use them again!!

Approximate cost of services:
$8,700.00
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Company Response

Thank you for your 10 star review. I hope you enjoy your new furnace and water heater.

schmitty2000
schmitty2000
0 reviews , ON
10/10

New Furnace

I was very happy with the level of service that Cross provided for us. If I needed any more work done in our house for either heating or air conditioning, I would definitely use them.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the nice 10 star review. I hope you enjoy your new high efficiency Lennox furnace.

Wayne Warren from Guelph
Wayne Warren from Guelph
0 reviews , ON
10/10

Service on furnace

Great service, knowledgeable techs. Explained everything without overselling. Will recommend Cross Heating to family and friends.

Approximate cost of services:
$200.00
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Company Response

Thank you, Wayne, for your 10 star review. We certainly appreciate your feedback, business and your recommendation.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Heat Pump Installation

Cross is an excellent company to deal with. They are prompt, communicate well with customers, and do their work thoroughly and professionally. The technicians and other staff who worked on our project were great. We would hire this company again in an instant.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your 10 star review. It was our pleasure to be your in home service company and we certainly appreciate your feedback, business and recommendation.

mr.hogel
mr.hogel
0 reviews , ON
10/10

Air conditioner installation

Excellent and fast service! These guys are fantastic. I have used their services before and am always completely satisfied.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your 10 star review. I will certainly share your comments with our technicians.

Private User
Private User
Private User reviews Oshawa, ON
10/10

New Air conditioner

Very fast reliable service got my ac replaced in less then a week thank you

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the 10 star review, I hope you enjoy your new high efficiency AC unit.

djkaufman
djkaufman
0 reviews Listowel, ON
10/10

Air Conditioner

From first contact, initial consultation, through installation to follow-up Cross Heating and AC acted professionally, courteously, and in a timely manner. Their installation was completed within about two weeks of our signing the contract which we thought was surprisingly lower than we expected. A solid, reliable company which we would willingly recommend.

Approximate cost of services:
$4,000.00
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Company Response

Thank you the 10 star review. We certainly appreciate your feedback along with your business and recommendation.

hailey-jenkin
hailey-jenkin
0 reviews Palmerston, ON
10/10

AC replacement/upgrade

We had some problems with our AC unit at our rental house in Palmerston. I contacted this wonderful company and we made plans to check it out asap. Someone was able to get the old AC going for the time being and was able to explain clearly what was going on. No lack of communication whatsoever. We were told itd be best to replace the AC of it were possible for us. They made a date with our tenant to come and replace it. Our tenant said the guys did a great job and were nice and respectful while they were working. All the communication between me and the workers there was fantastic and I have nothing but good things to say about the customer service. Fast and efficient and so willing to work with the customer on price and replacement date. Jason was who I was in contact with most of the time and he was informative and so nice to talk to. Id recommend this company to anyone that needed the services they offer.

Approximate cost of services:
$3,703.00
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Company Response

Thank you for the 10 star review. It was our pleasure to inspect and replace your rental property's AC unit just in time to beat the summer heat.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Central Air

We were happy with the service and would recommend to anyone looking for central air

Approximate cost of services:
$5,200.00
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Company Response

Thank you for the 10 star review.

mjtk
mjtk
1 review Chesley, ON
10/10

Very happy customer

We have used Cross for years. Cross has amazing customer service, always out in a very timely manner, and the technicians are very kind and professional. We have had Cross do everything from running duct work, to plumbing all new lines, to new furnace, water heater, softener and now the new Central air conditioner. We will continue to recommend them.

Approximate cost of services:
$4,800.00
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Company Response

Thanks for the 10 star review. We certainly appreciate your continued feedback and continued business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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