Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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96%

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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (72 reviews)

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bucci
bucci
1 review Listowel, ON
10/10

New Furnace

I called this company because my furnace wasnt working properly. They sent a service person the following day . They did what they could the furnace was 18 years old. A sales person came the following day and 2 days later we had our new furnace installed. All the people involved were excellent providing the best service ever ! They also loaned us heaters to provide heat while waiting . Highly recommended!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review. It was our pleasure to install a new high efficiency furnace for you. Stay warm this winter.

bridg
bridg
0 reviews Mount Forest, ON
10/10

Heat pump install

Start to finish, Cross Heating was professional, honest and quite knowledgeable about their products. Install took two days and after everything was finished, you would not even know they were here. Nice follow up call after installation to make sure we were happy and for us to ask any questions. Highly recommend. Thank you!

Approximate cost of services:
$25,000.00
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Company Response

Thank you for your 10 star review. I am glad to hear that you appreciated our "happy call" process to ensure our 100% satisfaction guarantee.

Private User
Private User
Private User reviews Kincardine, ON
10/10

Heat pump

I purchased a heat pump which Cross heating installed for me. The workers were efficient and did a very good job
The heat pump is working very well. My house is never been so warm.
Cross heating has provided very good good service something you dont get very often anymore
I would definitely recommend Cross heating

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the 10 star review. We appreciate your feedback along with your business and recommendation. I hope you enjoy your new heat pump. Stay warm this winter.

jeffcollins
jeffcollins
0 reviews Hanover, ON
10/10

Tankless Water Heater Quote and Install

I had a fabulous experience with this company. I received a quote on a tankless water heater from a very knowledgeable and friendly technician (thank you Kyle). The installation team who spent the day at my house were equally knowledgeable and very friendly and courteous (thank you Lucas and Tyler). I will continue to be a loyal Cross Heating customer because of this experience.

Approximate cost of services:
$6,600.00
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Company Response

Thank you, Jeff, for the great review. I hope you enjoy your new Navien Tankless Water Heater.

joern
joern
0 reviews Waterloo, ON
10/10

Water heater installation

The whole experience was pain free. Cross Heating is definitely a company I would recommend. Jason and the guys were professional and the installation was completed without any issues. The guys were very friendly, answered all my questions and cleaned up everything. Cant ask for more!

Approximate cost of services:
$2,950.00
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Company Response

Thank you for the review. We offer a 100% satisfaction guarantee so we are happy to hear that you are completely satisfied with the installation.

RSUTHERLAND74
RSUTHERLAND74
0 reviews Hanover, ON
10/10

Tankless water heater

Great service with very quick response time. Had very bad experience with previous rental company 9 days no hot water. Finally gave up on other company and called Cross Heating. In a day and a half they had come out, quoted and installed new system. Highly recommend. Will be using them again.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your 10 star review. I am sorry to hear about the poor experience with the rental company, having no hot water for 9 days is unacceptable. It was our pleasure to install a new Navien Tankless Water Heater for you and to get you hot water again.

rickkelseya
rickkelseya
0 reviews Hanover, ON
10/10

HWT

Very prompt explained everything very well friendly service man I will absolutely call again if we have more trouble

Approximate cost of services:
$750.00
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Company Response

Thank you for the review. It was our pleasure to assist you.

Private User
Private User
Private User reviews Listowel, ON
10/10

The fastest and most amazing service !!!

Cross came in to look at our old ac and noticed that all the coolant had leaked out. They recommended we replace our unit with a new one rather than pay to repair. We were worried about the cost and our crazy schedule making it a longer process than we had planned. They had someone come the same day to measure our house for the new unit and pricing. We were able to sit down with Jeff and talk about all our options and prices. We ordered our unit that day and two weeks later had it installed and cooled for half the price we had expected ! I will use the team at cross for all our ac and furnace services moving forward!

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for your 10 star review. It was our pleasure to service your old AC and present to you all of your options. I hope you enjoy your new high efficiency AC unit. Stay comfortable this summer.

debbcoghlin
debbcoghlin
0 reviews Listowel, ON
10/10

AC install

The house I was replacing the AC unit in is 6 hours away from where I live. The team was helpful when booking the appointments to accommodate driving time. Photos were sent to give an idea, money was e-transferred and workers showed up to install a new ac unit and thermostat. The old ones were removed and the place left clean.
Great company to get service from!

Approximate cost of services:
$5,400.00
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Company Response

We certainly appreciate your business along with your review. We hope you enjoy your new Lennox high efficiency AC.

CW_SCHWEITZER
CW_SCHWEITZER
0 reviews , ON
10/10

Air conditioning installation with dehumidifier

Great service, this company is dedicated to providing quality service. The service technicians are very knowledgeable and polite, very professional in ensuring the customer (me) know how to use equipment. Also a very neat and tidy installation.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for your business and feedback. We take pride in our customer service and workmanship and I am happy to hear that you appreciated our efforts in those areas. I hope you enjoy your new AC and dehumidifier, stay comfortable this summer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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