Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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97%

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Reviews by rating (past 12 months)
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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (72 reviews)

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Private User
Private User
Private User reviews Listowel, ON
10/10

Air Condition Maitenance

I called Cross Heating & Cooling this past week to check my air conditioner and was given my appt. for the same week! I was given a call that he was on his way on the day of service which was awesome! Dave was Very Courteous, Respectful, he was very knowledgeable and explained what he was doing.
Recommendation A+. Cross will have my business from here on!

Approximate cost of services:
$168.00
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Company Response

Thank you for choosing us for your AC service, we certainly appreciate your feedback along with your business. I will share your comments with Dave and the rest of my team.

poldham1986
poldham1986
0 reviews , ON
10/10

Ac install

Absolutely amazing service. The guys who installed it were friendly, kind and respectful I would recommend 100%

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the wonderful 10 star review. It was our pleasure to service your home.

Private User
Private User
Private User reviews Kincardine, ON
10/10

Heat Pump install

We were very pleased with the conversion we had done from an oil furnace to heat pump..From the salesperson, Brody, to the installers, Ryan and Tyler, the work was done quickly and professionally....great job!!..Would definitely hire this company again!!

Approximate cost of services:
$0.00
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Company Response

Thank you for the nice review. I hope you enjoy the comfort and energy savings from your new heat pump system. I will certainly share your comments with the rest of my team.

johnmike
johnmike
0 reviews Mount Forest, ON
10/10

A/C Replacement

Such a clean install. The guys did a great job ensuring every detail was absolutely perfect. I was impressed with the level of detail and organization. Awesome work boys!!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the review, we really appreciate your feedback as well as your business.

tc.eastabrook
tc.eastabrook
0 reviews , ON
10/10

AC Yearly Service

We have a service agreement with Cross Heating for both heating & air conditioning ($20/mth). The service rep, Brian, did a fantastic job. He showed us his report on everything he did. Brian went over each item and explained it.

Approximate cost of services:
$20.00
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Company Response

Thank you for the 10 star review. I will certainly share your comments with Brian and the rest of our team.

Private User
Private User
Private User reviews Huron East, ON
10/10

a/c service call

EXCELLENT - FAST SERVICE
Great team and even follow up emails to
ensure my needs were met!!

Approximate cost of services:
$250.00
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Company Response

Thank you for the review, it was our pleasure to service your air conditioner.

jaretw
jaretw
0 reviews Waterloo, ON
10/10

Furnace & AC replacement

We were very satisfied dealing with this company that provides excellent quality work, great communication, and provides high value products. Staff was very professional, arrived on time and completed work in the planned window. We got exactly what we requested and paid for, no complaints. We would highly recommend them to anyone we know, and plan to use them again in the future.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for the 10 star review. We certainly appreciate your feedback along with your business and we hope you enjoy your new heating & cooling system.

Private User
Private User
Private User reviews Minto, ON
10/10

Water Heater replacement

Professional on the phone, sent quote which mirrored the phone discussion. Service poeple showed up on time and very professional.

Approximate cost of services:
$2,600.00
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Private User
Private User
Private User reviews Listowel, ON
10/10

New Furance

Cross Heating can be trusted! They are careful---friendly--focused.
Open to answer questions and willing to admit if they don't know but willing to find out. I am a grateful client!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the review. We certainly appreciate your feedback along with your business. Enjoy your new high efficiency Lennox furnace.

P. HUMMEL
P. HUMMEL
1 review Kitchener, ON
10/10

Furnace install

Recommendation based on c. service, product knowledge/technician HVAC education & Cross personnel.
Customer Service: went above & beyond to accommodate...an evident pride of workmanship, thorough & passionate about their jobs...well done boys ! :-)
HVAC knowledge: excellent with no hesitation answering all furnace inquiries with great attention to detail & understandable explanations when asked.
CALL THEM TODAY WITH YOUR CONCERN...BECAUSE AT CROSS HEATING & AIR CONDITIONING
THEY KNOW CUSTOMERS ARE #1

*** CUSTOMERS ARE #1 ***

Approximate cost of services:
$987,654,000.00
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Company Response

Thank you for the 10 star review. I am happy to hear that you appreciated the fact that we take pride in our customer and workmanship. Enjoy your new high efficiency furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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