Dmc Plumbing & Heating Solutions

Plumbing
Langley BC V3A 2A1
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Dmc Plumbing & Heating Solutions
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97%

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Reviews by rating (past 12 months)

Reviews for Dmc Plumbing & Heating Solutions

Average customer rating:
9.9 10 (34 reviews)

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Dave
Dave
6 reviews White Rock, BC
10/10

Good to work with.

We are really pleased with recent plumbing work done by Doug of DMC Plumbing.
We asked him to install a “hydrant” for watering gardens in our front yard and fittings to connect to an irrigation system. The job was a complicated by having to Tee into the water supply line to our house immediately after the water meter. The pressure there is 90 psi so the connections needed to be pretty solid. And the irrigation fittings to be installed included two valves, a pressure reducer and irrigation control valve in addition to the hydrant. There was limited space to make all this work as we wanted the everything except the hydrant to fit under an irrigation box in the front lawn.
Doug’s initial comment was that the job looked interesting and he seemed to enjoy the challenge. He made two visits; one to do the estimate and then a second to do the installation work. It all turned out well. He used good quality fittings and was careful to make everything line up nicely which required some extra finesse in pipe bending.
We found him easy to get along with and accommodating to our requirements. He showed up on time, and confirmed in advance, which is appreciated.
In terms of costs, I would have liked to see a more detailed breakdown in his initial cost estimate because I’m a bit of a micro manager, but overall it seemed quite reasonable and I am thrilled with the way it all turned out. So we will certainly consider DMC Plumbing for any future work.

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Company Response

Hey Dave, thank you for your kind words and feedback. It was a pleasure working with you and we look forward to helping you out with your next plumbing or heating project.

Rob r in Langley City
Rob r in Langley City
0 reviews Langley City, BC
10/10

Finally a working furnace

Doug came to my house right on time, I explained to him that I’ve had two other companies try to fix my forced air furnace and both companies said they fixed it and of course 30 mins after they left furnace shut off again and they wouldn’t come back. Doug looked at the furnace for 20 mins and had it figured out. Ordered the part and left me a couple space heaters to keep the edge off. He arrived the next day installed the part and the furnace has worked perfectly ever since, can’t san enough good things about Doug. Highly recommend DMC

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Company Response

Hi Rob, thank you for taking the time to let us hear about your positive experience. We are glad that we could get your furnace up and running again in a timely fashion to keep you and your family warm again.

G Powell from Richmond
G Powell from Richmond
4 reviews Richmond, BC
10/10

Fireplace service

I originally called DMC to come and repair what I thought was a problem with the fireplace (extremely loud noise). Doug told me the noise was caused by a woodpecker on the roof and not the fireplace. (I have since observed a woodpecker making the same noise on my neighbour's chimney). Doug phoned to confirm the appointment the night before and arrived on time. He cleaned and serviced the fireplace. I would definitely recommend Doug. He was a pleasure to deal with.

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Company Response

Thank you for taking the time and sharing your experience with us. Glad it was nothing more then a pesky woodpecker. We look forward to hearing from you in the future.

moranje89 in Aldergrove
moranje89 in Aldergrove
3 reviews Langley, BC
10/10

Furnace repair

One night, we stopped having heat in our house as there was a problem with our furnace, and after some troubleshooting by myself that wasn't successful, I contacted Doug from DMC Heating and Plumbing. He returned my call immediately and we made an appointment for the next day. Doug was on time, polite and very, very helpful. He solved our problem quickly by replacing the ignitor and also provided a little bit of maintenance to finish the job. We are so happy to have heat again and we are very happy to have found Doug and DMC, as they are now the company we are going to use for any future furnace/heating needs.

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Company Response

Thank you for taking the time to write us this kind review. It is never fun going without heat and glad we were able to fix the issue. We look forward to helping you with any plumbing or heating needs that you may occur in the future.

Rusty99 in Burnaby
Rusty99 in Burnaby
2 reviews Burnaby, BC
10/10

Fireplace Repair and Maintenance

Excellent customer service! Was having issues with my fireplace, which turned out to be a switch issue. Doug was very friendly and great at explaining the issues and recommending courses of actions without putting any pressure on me to have them done. I had him clean out and service my fireplace given it's been probably 13 years since it has been done. He was responsive to my email inquiry (phoning me back, and detailing out what the next course of actions would be, other than some other places I had contacted). I'd highly recommend him! thanks!

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Company Response

Thank you for your review! We are happy we were able to fix your problem and have another happy customer.

jasvirk2008 in Vancouver, British Columbia
jasvirk2008 in Vancouver, British Columbia
1 review Vancouver, BC
10/10

Honest, Reliable

This company is absolutely amazing. Doug was the service technician who came out to service our furnace. He was by far the best service technician we have ever dealt with. He let us know that it was the thermostat that had gone. The very thermostat that was replaced a year ago by another heating company that basically ripped us off both with a cheap thermostat replacement and the cost of the job. This con artist company charged twice as much with a cheap thermostat replacement. Doug on the other hand replaced the thermostat with a digital and far superior thermostat. He had such a big heart knowing we were conned by another company for the same job he gave us a break in the cost of the job. What a great company and what great people that work at this company. It's sad to say but there is not very many reliable and honest trades people out there. The very few honest and reliable trades people that are out there Doug and the DMC company are on the top of the list. Thank you from the bottom of my heart, Doug you have restored that you can trust some trades people.

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Company Response

Thank you for your kind words. We are dedicated to our customers and strive to be fair and honest with our pricing. We are happy your experience with our visit has shown you there are reliable companies out there you can trust.

M
M
1 review Vancouver, BC
10/10

Re-Pipe

Doug and Dustin recently finished a complete re-pipe of my house. Doug explained the whole process at the beginning of the job and kept us updated on the progress as they worked. The whole job was completed professionally and on time. Doug's quotation was very reasonable and honest. I would definitely consider DMC Plumbing and Heating again and would highly recommend them to family and friends.

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Company Response

Thank you for taking the time to write this kind review on the service we provided. A special thank you as well for the hospitality both you and your wife showed us while we performed the work.

HomeStars in Toronto
HomeStars in Toronto
1 review Langley, BC
10/10

Fireplaces maintanance

Doug provided an outstanding service. He did a thorough cleaning of both fireplaces and fixed a leaking. I will definitely call him again when the maintenance is due. Thank you, Dough!

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Company Response

Thank you for the kind review. We are glad to hear you had a positive experience and we look forward to working with you in the future

kd1
kd1
1 review Kentville, NS
10/10

Water Boiler tank repair.

Technician came and assessed the problem , fixed it quickly and recommended to get the tank replaced within in the next couple of years. Was very impressed with his honesty ( very rare in tradesmen today ) . He gave me an estimate for replacement in the future and I will 100% use DMC for the job. I was so impressed by his professionalism I got him to service the furnace while he was here. Fast and honest service, very reasonable rates this a company I will use again and again and recommend to family and friends.??

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Company Response

It was an absolute pleasure meeting with you and we always appreciate the referrals. We look forward to working with you in the future.

Private User
Private User
Private User reviews Vancouver, BC
10/10

Heater service

I am very happy with the entire process for getting our heater serviced. Doug called back as promised to schedule an appointment, showed up early (only after calling before to make sure it's ok. The service itself was done efficiently and Doug answered all my many questions. I can highly recommend DMC Plumbing & Heating Solutions in all regards.

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Company Response

We appreciate your review. We strive at DMC Plumbing and Heating to ensure our customers come first and by your comments we see this is being met. We look forward to assisting you in the future.

Warm regards,
Doug

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dmc Plumbing & Heating Solutions

DMC Plumbing & Heating Solutions is a local family owned and operated company, providing services to the Lower Mainland. We at DMC Plumbing & Heating strive to meet all your plumbing and heating needs, with competitive prices and guaranteed service putting a emphasis on customer service. Whether you are in need for new installation, renovation, regular repair, or encounter an emergency, our experienced, licensed plumbers and licensed gas fitters at DMC Plumbing & Heating can answer all of your residential and commercial needs.
WE DO SERVICE REPAIR AND INSTALLATIONS FOR:

Plumbing
Boilers
Fireplaces
Hot Water Tanks/Tankless Heaters
BBQ
Pool Heaters
Gas Fitting

CATEGORIES
Plumbing, Fireplaces, and Heating & Air Conditioning
SERVICES
DMC Plumbing & Heating provides quality Plumbing & Heating Services for both residential and light commercial projects. We do service for: Plumbing repairs & installations: Tubs, Taps, Showers, Toilets, Drain Cleaning, Water Service Replacement and everything else you may need Furnace repairs & installations Boiler repairs & installations Fireplace repairs & installations Hot Water Tanks/Tankless Heaters repairs & installations BBQ installations Pool Heater repairs & installations Gas Fitting repairs & installations
SPECIALITIES
We get it done right. Guaranteed.
WEBSITE
https://dmcsolutions.ca/
PAYMENT METHOD
Check, Cash, E-Transfer, Credit Card (Master Card, Visa)
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacture Warranty and a 1 year labour warranty
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