We had never used HomeStars before and were delighted at the ease of making a solid connection with a well-vetted painter.
Tom responded within minutes of my posting. We have dealt with a lot of contractors and his rapid response was a first. It so struck us, we complimented him on it. It will make him stand out from the crowd. Clients like to feel they matter.
I have to say when you make the decision to have something done to your home, you want it yesterday!
Tom came out the same day for a quote and let us mull it over. We were very taken by his: answering questions via email in a timely fashion; by his courteousness, his professionalism and his complete knowledge of products.
Our job was scheduled, and the painter arrived on time. He was as friendly, courteous and respectful as Tom.
The painting was extremely well done; everything was cleaned up and taken away in short order. Tom came to review the job the next day to ensure we were pleased. The exterior of our home is now elegant, we are pleased.
We are patting ourselves on the back for having had the foresight to contact Tom MacRae Painting through HomeStars. This was an excellent experience!!!
We would highly recommend Tom MacRae Painting and will most definitely use them in the future.
- Approximate cost of services:
- $700.00
- Company Response
Thank you for those very kind words! I am so grateful and am glad that you had a great experience from start to finish. We are a small operation and aim to give our clients the best possible experience. It was a joy working on your home and it looks great.
Take Care,
Tom