Tom MacRae Painting

Paint & Wallpaper Contractors
Ottawa ON K1V 0W7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Tom MacRae Painting

Average customer rating:
9.9 10 (157 reviews)

Sort by

Chris
Chris
1 review Ottawa, ON
10/10

Painting the basement

Excellent work painting my renovated basement and two walls out of four in another part of the house. The paint looks great in the basement, and the colour used to cover two walls was a perfect match to the existing paint despite being a different brand. You can't tell which is which!

Was this review helpful? Yes No
Company Response

Thanks Chris! It was a pleasure working on your home. I am glad we were able to help out, you were great clients!

Cheers,

Tom

unique.cleanspecialists
unique.cleanspecialists
1 review Smiths Falls, ON
10/10

New home painting

When Tom said someone would be here to paint they were here! He kept us on our tight timeline with no issues! Work was well done, punctual, reliable, fair price. We would definitely use Toms painting services again in a heart beat. He was quick to respond to emails and calls, can’t say enough about how reliable they were!
Thanks for all your help!

Was this review helpful? Yes No
Company Response

Thanks for giving us such high accolades! It was a pleasure working on your new home and all the hard work you have done looks great! I am glad we were able to accommodate your tight timeline.

Cheers,

Tom

HussR
HussR
1 review Ottawa, ON
10/10

House painting

Tom was fantastic. We recieved quotes from a few painters and Tom was by far the most reasonably priced painter.

His communication with clients is fantastic, often replying to emails in a matter for minutes.

The painting was great him and his crew worked hard to accommodate our schedule and deliver what they promised. At one point his crew was held up at another job due to unforeseen circumstances. This was easily solved by Tom sending his most experienced crew member to finish the job for us.

Touch ups are a reality, especially when painting a bigger home. Tom was easily reachable even after we paid him to fix touchups we noticed.

There is no doubt I would use Tom again

Was this review helpful? Yes No
Company Response

Thx Huss, it great working on your new home

Tom

Elizabeth
Elizabeth
1 review Ottawa, ON
10/10

Porch

Excellent quality of work in the repainting of our porch. Work was done promptly and site kept very tidy.

Was this review helpful? Yes No
Company Response

Thx Elizabeth, it was a joy working on your home and I am so glad we got it done in time for Thanksgiving.

Cheers,

Tom

Angela from Ottawa
Angela from Ottawa
1 review Ottawa, ON
10/10

Painting

We had never used HomeStars before and were delighted at the ease of making a solid connection with a well-vetted painter.
Tom responded within minutes of my posting. We have dealt with a lot of contractors and his rapid response was a first. It so struck us, we complimented him on it. It will make him stand out from the crowd. Clients like to feel they matter.
I have to say when you make the decision to have something done to your home, you want it yesterday!
Tom came out the same day for a quote and let us mull it over. We were very taken by his: answering questions via email in a timely fashion; by his courteousness, his professionalism and his complete knowledge of products.
Our job was scheduled, and the painter arrived on time. He was as friendly, courteous and respectful as Tom.
The painting was extremely well done; everything was cleaned up and taken away in short order. Tom came to review the job the next day to ensure we were pleased. The exterior of our home is now elegant, we are pleased.
We are patting ourselves on the back for having had the foresight to contact Tom MacRae Painting through HomeStars. This was an excellent experience!!!
We would highly recommend Tom MacRae Painting and will most definitely use them in the future.

Was this review helpful? Yes No
Company Response

Thank you for those very kind words! I am so grateful and am glad that you had a great experience from start to finish. We are a small operation and aim to give our clients the best possible experience. It was a joy working on your home and it looks great.

Take Care,

Tom

Verlaeckt C.
Verlaeckt C.
1 review Ottawa, ON
10/10

Scraping and Painting of 6 front shutters, small metal roof and double garage doors.

Tom MacRae Painting was contacted via Homestars and being the first time we have used the service, we did not know what to expect. A request was sent, we were contacted within minutes. The owner Tom offered to come out for an estimate the same day. Tom was prompt, courteous, responded to emails and was at our home at the time appointed. The scraping and painting was expertly executed, everything picked up and taken away by day's end. This was a very welcome experience, we are very pleased to have made the initial contact with Homestars and our subsequent hiring of Tom MacRae Painting. We highly recommend this company's work. He and his team are very professional! Great work! Thank you!

Was this review helpful? Yes No
Company Response

Thanks for taking the time to complete your review. Customer service, quality, and your experience are what gives us great motivation.

Cheers,

Tom

TTAY
TTAY
1 review Ottawa, ON
10/10

Front Porch Colour Update

This is our 2nd time bring in Tom for some detail work, and he did a fantastic job of updating the colour of our front porch. He's always prompt, and is a pleasure to work with - I highly recommend him for any paint projects in the area.

0 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thx Tim! It's always a pleasure to work with you and on your home. Detail work keeps our job fun and challenging! Call me when you are ready for the next project.

Cheers,

Tom

Private User
Private User
Private User reviews Ottawa, ON
10/10

2 story House painting

Tom McRae’s painters came in and finished the job of painting our house on time and on budget.
The painters were clean, tidyed up the house and were very professional. I recommend them very highly

Was this review helpful? Yes No
Company Response

Thank you very much for the great review and taking the time to complete it. It was our pleasure!

Cheers,

Tom

Andrew
Andrew
2 reviews Ottawa, ON
10/10

Exterior wood siding

Tom and his crew did a great job on this exterior wood siding. The paint was peeling a lot and after scraping, it was basically down to bare wood. It took more coats of paint than we initially thought but in the end, it looks great.

Was this review helpful? Yes No
Company Response

Thanks Andrew, I look forward to working on your interior!

Cheers,

Tom

Lilian
Lilian
1 review Ottawa, ON
10/10

House exterior painting

Tom is very friendly and did a nice job painting our house. The colour was matched precisely. He was also able to quickly fix small areas we pointed out later to reach our full satisfaction.

Was this review helpful? Yes No
Company Response

Thx Lilian for your kind words. I will send you a price this afternoon for your rental property.

Thx for your business.

Take Care,

Tom

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tom MacRae Painting

Tom MacRae Painting has 25 years experience in all types of painting including commercial, new home construction but specialize in residential repaints. I use only top quality paint and will give you a firm quote and stick to my price unless more work is added. Your house will be completed on time and I will let you know exactly what areas will be completed each day so your home will stay intact as possible. References are available and include many public spaces you may be familiar with. I will beat any other quotes that you receive as well. We specialize in Residential repaints, commercial work and epoxy coatings. Drywall repairs and stipple conversion to flat ceilings. New home construction to revitalizing homes for resale, we do it all.

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
We specialize in Residential repaints, commercial work and epoxy coatings. Drywall repairs and stipple conversion to flat ceilings. New home construction to revitalizing homes for resale, we do it all.
BRANDS
We use Top Quality Benjamin Moore, Sherwin Williams and Dulux Paints and Stains
SPECIALITIES
Residential and Commercial
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
E-transfer,cheque or cash
MEMBERSHIPS
HomeStars
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no minimum
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.