Our 10 year old furnace broke down unexpectedly, we thought we were going to have to buy new one which we weren't planning on doing anytime soon. We called Brae, and within 20 mins he was out at our home to diagnose the issue. Brae informed us that there was a class action lawsuit settled against our furnace manufacturer due to faulty heat exchangers. He quickly found out that our furnace qualified for this settlement and was able to replace our heat exchanger for far less than we thought we were going to spend. He could have easily told us our furnace needed to be replaced, but instead took the honey route and got us back up and running at a fraction of the cost! He also encountered an unrelated issue and fixed it at no additional cost!! I wouldn't hesistste to recommend Brae to anyone in need of HVAC services. Brae is honest,knowledgeable, and extremely professional! He will be our go to HVAC guy for any future services!
Thanks again Brae!
- Approximate cost of services:
- $600.00
- Company Response
Thanks Kevin!