Has been going onto 7 months, no organization, job not done, dont know how they are still in business. Absolutely no customer service.
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- Company Response
Sorry to hear your frustration. We typically forward concerns in reviews to the relevant branch and senior leadership for follow up. With HomeStars it's difficult as we are not provided with contact information for the reviewer. That's ok, and we understand confidentiality. So you are aware, On Side has a Quality Assurance Team that would like to hear your issues directly so they can assist. Our QA Team can be reached via email at email@example.com. They do investigate issues and concerns with the parties involved. Sincerely, On Side Restoration.