Twintech Heating & Cooling

Heating & Air Conditioning
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98%

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Reviews by rating (past 12 months)

Reviews for Twintech Heating & Cooling

Average customer rating:
10 10 (64 reviews)

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Linda from Durham Region
Linda from Durham Region
11 reviews Whitby, ON
10/10

Great Service!

Twintech Heating & Cooling
8448946832
Pickering
ON
L1V 6W9
CANADA

We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.

The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.

The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.

We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.

I have no hesitation in recommending TwinTech!

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Company Response

Its great to have loyal customers like you Linda who appreciate our commitment in providing outstanding and professional customer service to homeowners In Durham and the GTA. Thank you for your continued support by choosing to call TWINTECH Heating & Cooling for all your HVAC needs.
Kind Regards Greg, Grant, Peter and Dave

Cathy f.
Cathy f.
1 review Pickering, ON
8/10

Air Conditioner Install at my home

Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much.
I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).

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Company Response

Thanks Cathy for purchasing your new Goodman AC from us. It was a real pleasure to work with you and we really appreciated your hospitality!
Cool Regards "The TWIN TECH Team"

AS
AS
1 review Pickering, ON
10/10

AC

Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg

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Company Response

Thank you for recognizing the level of professionalism and quality of workmanship that Greg and his team put into every job they do!
Highest regards " The TWINTECH Team"

Raymond
Raymond
1 review Toronto, ON
10/10

New Air Conditioner

After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.

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Company Response

Raymond it was an absolute pleasure working for you. And we take it as a compliment that you were comfortable enough with us that you didn't feel the need for other quotations. Thank You again for choosing us to install your new Goodman air conditioner. We appreciate your business. Highest Regards! "Twintech Heating & Cooling"

gerard harrington from Ajax
gerard harrington from Ajax
4 reviews Ajax, ON
10/10

Replaced home Furnace and AC system AAA+

Greg and team were amazing! All interaction via email and text 100% professional. From consult to product recommendation their service was phenomenal!

Installed a Napoleon furnace (ecm dc drive variable 2-stage) and it was a game changer for the whole house. Blended air temperature through and through the entire house and it’s saving us money by cutting down our utility bill by ALOT!

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Company Response

Updating your older furnace and air conditioner with newer more high efficient models can make a world of difference to the comfort of your home. Napoleon heating and cooling products are manufactured and designed right here in Barrie Ontario. They are quality built and extremely reliable and they have many products that carry the "energy star" seal of approval. Thank You for your great review! Kind Regards "The TWINTECH Team"

D &.
D &.
1 review Whitby, ON
10/10

Purchase and installation of a Mitsubishi cooling and heating system

We purchased a new cooling & heating system from Twintech and the team was fantastic. From sales to installation, the team were great to work with. Friendly (our dog even enjoyed having them over), professional and accommodating. I’d recommend Twintech in a heart beat to anyone. Superb customer service.

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Company Response

Thank You for recommending us to other potential customers. A great review from a satisfied customer like yourself is the best form of advertising any company could ask for. As well we appreciated your hospitality and generosity during the installation.
We couldn't ask for nicer customer's.
Highest Regards "The TWINTECH Team"

Anonymous
Anonymous
1 review Pickering, ON
9/10

Furnace replacement

End to end service. From quote, overseeing installation, contacting and making arrangements for energy audit. Warranty program is comprehensive.

Cleaned up mess of assistant walking through my place without proper indoor foot covering when I pointed out that I was not happy about footprints on my floors.

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Company Response

Thank you for pointing out your concern over the footprints left on your floor.. And for also noticing that we cleaned your floor to remove the footprints. Unfortunately even after sweeping a basement floor during the installation process concrete dust can still leave residue on the soles of safety boots. As well we appreciate you taking our phone call to discuss and personally apologize to you for our mishap.
Kind Regards the "TWINTECH Team"

Bob S in Pickering
Bob S in Pickering
1 review Pickering, ON
10/10

Air Conditioner & Hot Water tank

In April we hired Twintech Heating & Cooling to replace our 20 year old water tank & 35 year old air conditioner. We got 5 estimates for the job & decided to go with Twintech for the following reasons.

- The Sales Manager, Dave, was very personable & knowledgeable as all of our questions were answered. (We had a list of questions we asked each of the contractors when we got the estimates)
- We got 5 estimates for the job. All contractors verbally told us they had the required qualifications but Dave was the only one to physically show us their license & insurance documentation.
-Twintech carried the Napoleon air conditioner & we wanted to support Canadian industry as it is assembled in Barrie On.

Safety is important at Twintech as demonstrated when we discussed with Dave, the need to change our install date because of freezing rain. Access was required by navigating a set of outside steps & Dave identified that safety took precedence.
On the installation date, Greg, Peter & Grant showed up on time & methodically accomplished the removal & installation of both units. The guys did a great job cleaning up as well.

When the job was completed we mentioned to Greg that we were pleased with the work they had done & were going to have them come out & do our furnace inspection in Sept. Greg said we can save our money as he had inspected the heat exchanger on the furnace while doing the job & there was no need to have another inspection in Sept. We were very impressed with Greg’s initiative. This is top shelf service. Thank you Greg.

As the weather was too cool to complete a functional test of the air conditioner on the installation date, Dave made a follow-up call to us to see how things were going & Greg also came out to check the operation. No problems.

We are very happy we hired professionals like Dave, Greg, Grant & Peter & have no hesitation in recommending Twintech Heating & Cooling. They will now be our “go to” guys.

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Company Response

Thank You Bob for taking the time to write such a great review about your positive experience with TWINTECH. We really like hearing that all the hard work that we do is appreciated by our customers.

Not everything in life can be measured in dollars and cents. Being professional, and offering outstanding customer service is something that Peter, Grant and Greg do because they take personal pride in the quality of workmanship that they produce. And that is something that you can't put a price tag on!
Highest Regards "The TWINTECH Team"

David
David
1 review Pickering, ON
10/10

Air conditioner purchase and installation

My old air conditioner was 20 years old and developed a Freon leak and it was more cost effective to replace rather than repair.

There are a large number of heating and air conditioning companies available in my area so I contacted several for quotes. Twintech heating and cooling responded quickly to the inquiry I left on their website and their sales person Dave came by the following day. He was knowledgeable about the field and was able to show copies of the various refrigeration and gas fitting licenses along with workmens compensation, TSSA and other certifications. He also suggested a particular manufacturer and model of AC unit appropriate to my house and gave me a quote.

Since the price was reasonable, service had been good and the reviews on the internet were also good, I decided to purchase an AC unit from them.

Installation was quickly scheduled. They showed up on time, did a good job installing the new unit including some sheet metal work to get the new heat exchanger to fit in the furnace duct, and cleaned up afterward. In addition, they noticed that my existing AC was installed too close to the furnace exhaust (based on building code) and were able to mount the new AC the appropriate distance from the exhaust.

Overall, they did an excellent job and were a pleasure to work with.

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Company Response

Thanks David for writing such a positive review about your experience with us. We are very appreciative to have you as a new customer. Enjoy your new Goodman 16 Seer Energy Star AC.
Highest Regards "The TWINTECH Team "

LP
LP
1 review Pickering, ON
10/10

Furnace Replacement

All interactions from sales to installation were Courteous and professional. The installation was seamless and the attention to detail including clean up was outstanding. I highly recommend TwinTech Heating and Cooling.

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Company Response

Thank you LP for speaking so highly about your interaction with our company. Your recommendation to other homeowners to hire us makes us feel proud about the high quality of workmanship that we do.
Kind Regards "The TWINTECH Team"

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Twintech Heating & Cooling

TWINTECH is a full-service HVAC care and maintenance provider located in Pickering, Ontario and servicing Ajax, Pickering, Whitby, Oshawa and the Greater Toronto Area. The company is owned and operated by Grant and Greg Dainty, third generation HVAC technicians.
Over the years, TWINTECH has developed an outstanding reputation for both the quality of our installations and high level of customer service in the Greater Toronto Area and surrounding areas.
TWINTECH recognizes the need for crucial preventative maintenance and repair of residential HVAC systems, and as a result, our company has gone to great lengths to bring together a highly trained service team whom our customers can count on during any heating and air conditioning emergency.
As a TWINTECH customer, you can rest assured that with any visit to your home comes with friendly, professional service and over 30 years of reliable, knowledgeable expertise.

Our History
Grant and Greg owe their business prowess to their grandfather, Tom Rodman, who perfected his skills in the sheet metal trade while working at the General Motor's plant in Oshawa before founding his own business, Rodman Sheet Metal, in 1949, during a time when sheet metal fittings were still produced by hand. Tom and his staff are responsible for the installation of hundreds of oil furnaces and duct systems in homes that were built across Ajax, Pickering, Whitby and Oshawa during the 1950s and 60s. Rodman Sheet Metal was eventually renamed to Rodman Heating.
In 1972, Greg and Grant's father, Ron Dainty, a certified Tool & Die Maker, joined the Rodman Heating team as a sheet metal apprentice. Ron expanded his skill set to include an expertise in oil and natural gas furnaces and central air conditioning. By 1975, Tom was ready to retire his tool belt, and handed the reigns of the business over to Ron. Under Ron's leadership, the company was once again re-branded, this time to reflect their new service offerings – Rodman Heating & Air Condition
Curious as youngsters, Greg and Grant grew up immersed in the family business. During the late 70s, they worked part time as summer students alongside their father. After graduating from college, the twins both took on full-time roles in family business, taking advantage of hands on learning in every aspect of the heating and cooling business. From the sweat and toil of the sheet metal shop producing custom duct work by hand, to the installing furnaces and air conditioners, to answering the phones and going on late-night service calls, they could do it all.
When it was Ron's turn to retire and sell the business, Grant and Greg decided to translate their hands-on experience into a successful brand of their own, and so TWINTECH was born.
With over 30 years of experience under their belts and an unparalleled reputation for delivering superior service, TWINTECH has been able to develop and maintain the long-term customer relationships that make them the envy of the industry.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Gas Line Installation
SERVICES
Furnace Ac Hot Water Heaters Gas Lines GAS Fireplaces Duct Work Maintenence
BRANDS
Authorized Manufactured Dealers
SPECIALITIES
When you call for a service- the call goes straight to a technician! We're proud of our exceptional customer service.
WEBSITE
http://twintechheating.ca
YEAR ESTABLISHED
1994
PAYMENT METHOD
Credit Card, e-transfer, Cash and e-transfer
LICENSES
Natural, Gas-Fitter, AC Mechanics and Sheet Metal Mechanics Licenses
MEMBERSHIPS
TSSA & ESA, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years on Parts and Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.