Tornado Plumbing & Drains

On New Year’s Eve, my tenants complained of a giant puddle appearing in the middle of the bedroom, seemingly coming from nowhere. I asked my contractor to check it out. In his effort to find the source of the leak he created a very messy and dusty situation. After realizing the problem was bigger than he could handle, the contractor advised me to find an emergency plumber. I was anxious about the cost and the extent of this damage. My partner recalled a plumber he had used previously to install a back flow valve at his other property, a plumber, that he felt was very reliable. He said he liked that Sergei came and did the job quickly, efficiently and didn’t seem to try to sell more than needed. I called Sergei who came within an hour to see the situation. There was about a 6’ long lengthwise crack on a cast iron pipe in the corner of a room. We later discovered the crack extended underground past the corner and required some excavation. Sergei immediately got to work, by first tending to the mess that the contractor had created and ensuring that the tenants stuff was protected. The pipe was replaced within the day, the underground work done the day after New Year’s Day. Sergei’s work was clean, efficient and detailed oriented. He was considerate of my tenants and you could tell he took pride of his workmanship. His customer service and communication were excellent. He even took photos of his work to show me. I highly recommend Tornado plumbing and Sergei’s team for your plumbing needs.