Too expensive. We signed up for commercial waste removal and quickly changed our minds- but the small print says you are locked in for 5 years and if you want out you have to pay the remainder of the contract. We decided to stick with it-but are paying more than we should be. They increase the cost every year so far (the contract says this is allowed). They sometimes miss pick up or do an extra pick up when we aren't expecting it due to an error on their part and we have to call them to fix/make sure they are still coming on their regular scheduled day. So far this has happened 3 times in 2 years and each time I have called and left a message, gotten no reply, and had to call a second time and state this is my second time calling in the message, and then she call me back usually the next day (So takes 3-5 days to fix a problem with them). I also have a very rude email from the rep we deal with when we asked to cancel and she said we can't because we are locked into our contract.