Hercules moved our old, very big piano from our home to another family member's house efficiently and safely. I would like to give a shout-out to Julius, Semus (sp?) and Bram (sp?) who were exceptionally diligent, experienced and polite. George in the office was very helpful and knowledgeable and succeeded in slipping us in during a very tight window of time.
My only suggestion - as much to help Hercules as the customer - would be to email the confirmed quote ahead of time with any prices for add-ons. There were absolutely no surprises for us as George outlined potential add-ons (such as tricky 90 degree turns necessitating the piano being moved on its side) and additional stair costs but this is something that some customers may benefit from seeing beforehand. Again, no surprises for us - the quote was as stated.
BEST moving experience we've had and I very much look forward to using Hercules again in the near future.
- Approximate cost of services:
- $500.00
- Company Response
Hello Kate,
Thank you kindly for taking the time to write this review. Working with clients yourself makes piano a moving a pleasure to do, on a daily basis. We will certainly look into adding all additional costs into an email. We to hear from you again, whenever you have any moving need. Thank you!