Choice Fitness Repair

I reached out to Kevin because I needed my treadmill installed. He was prompt in responding to my inquiry and his team immediately reached out to setup the appointment. The guys are super professional and courteous and I’m very happy that I got them to help me setup my new treadmill.

Called Kevin to transport and install my new sole tread mill. This machine is a beast and weights over 300 lbs. Colten arrived with a helper and brought it downstairs very carefully and assembled it in less than an hour. Great service and very personable crew. They have my business going forward! Dan from Toronto

Kevin's contractor from Choice, came and repaired our treadmill and they also (at no charge) looked at my Elliptical and were able to get the proper parts for it. I found them very polite friendly and very knowledgeable. It was a treat working with them. Would def have them back.

Reached out to Kevin who responded very quickly and in less than 24 hours, I had a very capable tech onsite (Colten) who got the the job done efficiently...very happy with the overall service!

Unfortunately my experience with Kevin and his partner Chris was disappointing. After several back and forth conversations and a partial repair I am out more than $200 and have a machine that isn’t fully functional. Kevin promised a visit this past Monday and I have yet to see or hear from him.

I needed my treadmill fixed and found Kevin by searching online. He was able to diagnose my problem via email and a photograph (the front roll bar broke) and gave me the info to call and order the part I needed. Once I received the part I made arrangements for Kevin to install it. He arrived right on time, fixed my treadmill promptly, gave it a tune up and gave me great advice. I didn't know how noisy it was until after it was repaired. Kevin did a great job, he is very knowledgeable, courteous and quick at both responding to emails and getting the job done. I highly recommend Kevin for all your fitness repairs.

fast reply. on time. got rid of the noises on my machines and did alot more that i didnt even request. time/hourly not a factor with these guys vs the job to get it done. Highly recommended.

On June 11th I contacted Kevin Oye at Choice Fitness Repair to service my treadmill. Kevin assessed the treadmill and determined that it required a new motor and belt. He requested payment for these components when I placed the order with him on June 24th. He explained that in the past, some customers had unexpectedly cancelled their order after he had already purchased parts for them. Although he assured me that he would have the treadmill "running like new" in two weeks, he had trouble finding the parts and did not schedule a service call to install the new motor and belt until August 29th. He unexpectedly cancelled on the day of that appointment, and cancelled again without notice on the day of two subsequent appointments. Finally on September 4th he made a service call and installed the belt. However, the new motor that he brought was defective. He made an appointment to install another replacement motor on September 18th. He cancelled on the day of that appointment. He rescheduled for October 4th. When I emailed a reminder to him on October 3rd, he replied that he would be coming for sure but might be a little late. He did not show up again! He gave no notice or explanation. I did not hear from Kevin until October 11th when he emailed me to schedule another appointment. Four months have passed and my treadmill is dismantled and does not work.
Very soon after this posting, a technician from Choice Fitness Repair made a service call and installed the motor in my treadmill. It is now working perfectly.