This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Please respond with your real name and address... if your not a competitor with a fake review we will come give you a full refund...that is how confident we are with this review being fake. Homestars is a great place to start dialogue between real consumers and businesses.
Snow os a competitive business and the reality is theres alot of fake reviews online....We encourage the public to speak to their neighbours as word of mouth is our best advertising... its easy for a competitor to write a fake review. Vast positive feed back and word of mouth refferals is how our business is built. To the fake reviewer we recommend spending your excess time off the computer and focusing on your own operations
We decided to reimburse a full refund to this customer a few short days later. We approved this refund after realizing no company can properly perform snow removal service on such a steep slope. This is a very steep sloping driveway in westboro. Our driver got stuck in the laneway on the first storm because there is a 60% slope. We decided as a company to reimburse a full refund because we dont want to take the risk of being stuck. I assume they have tried 3 or 4 companies in the past with the same results due to the nature of the laneway.
All the best to them.
We have a strong policy where if we dont feel we can give you value we wont sign you up or we will give you a refund. This is one of those very rare occasions.