fake review.. we have contacted both "mansours" in our customer data base to see if they wrote a negative review...both customers have stated no and they they are extremely happy so we dont know who you are or what competitor you work for posting fake reviews but we can add things together seeing as we have no voicemails no emails no anything from anyone being dissapointed or any interaction from a "mansour in toronto" that your not actually a real customer... if you are give us a call or email for the first time at 613 702 7884 info@centralsnow.ca and we are happy to resolve your issue and or provide you with a pro rated refund. We find it odd that this 1 fake review comes less then 24 hours after a homestars rep calls us and asks us to renew a 1500$ a year web subcription amd we deny as we are not seeking new customers we are fully booked with a 300 person wait list for next year from people that signed up with a competitor but are not happy and want to make the switch. Maybe this review is written by the competitor. Anyways give us a call 613 702 7884 or email info@centralsnow.ca and like the rest of our real customers you can have a phone call back within a few hours or a face to face visit by a representative and a resolution can be reached...for now there is no context to your malicious un verified review. govern your self accordingly
We have arrived before the competitors in your area. We come usually twice before anyone else comes once. we understand booking an appointment on a 39cm snow day can be frustrating and you were halfway on a tractors route meaning it take a few hours for us to arrive...the reality is that we did come we did provide the service the 4 neighbours on your street that also get the service are happy. Its just a rare coincedence that your appointment was at the perfect timing on a 39cm storm. The roads had 39cm so even if your laneway was done 2-3hrs earlier the city was at a standstill in terms of traffic school busses were cancelled OC transpo busses were stuck blocking meadowlands and other routes. We wish this didnt happen on your first year as a customer with us and on the 2nd storm of the year so you could have a different perspective on how fair the level of our service was. We promptly gave you a pro rated refund and noticed the company you switched to constantly showed up 24 hrs slower then us for the rest of the year... we didnt want to say anything to rub salt in a wound but we wish you the best and do understand your frustration during this 1 outlier of a 39cm in 7 hr snow event.
Amazing Residential Snow Removal
thanks for taking the time to write a review markers will be picked up first week of april thanks :)
we appreciate you taking the time to write a review and are happy to provide the service
we appreciate you taking the time to write a review it means alot to our team to hear we are making a difference. we wish you a great summer
Second year. Same poor service
Gregory from Toronto? We dont service toronto... sure this isnt a competitor writing a fake review? feel free to clal our office if your actually a real customer and we will be happy to work with you to resolve any issues or offer you a pro rated refund as we have a money back gurantee. 613 702 7884 In the mean time we have reported thus review to homestars so it can either be verified or removed.
thanks for the review Mel, we love the feedback we will see you when the snow flies:)
Thanks for the review Ian!
Thanks for taking the time to write a review. We are looking forward to sponsoring and socializing at the charity golf tournament again this year.