Central Snow

Snow Removal
ON K1J 6X5
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Write a Review

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70%

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Reviews for Central Snow

Average customer rating:
7.5 10 (32 reviews)

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Sto
Sto
0 reviews Nepean, ON
0/10

Terrible service

The worst service I ever experienced. Always very late 8 or more hours after snow stops. Under no circumstances hire this firm!

Approximate cost of services:
$400.00
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Mansour in Toronto
Mansour in Toronto
1 review Ottawa, ON
0/10

Very disappointed

I don't recommend this, I am very very disappointed, this is a zero star reveiw. Keep your money, try a different one!

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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Company Response

fake review.. we have contacted both "mansours" in our customer data base to see if they wrote a negative review...both customers have stated no and they they are extremely happy so we dont know who you are or what competitor you work for posting fake reviews but we can add things together seeing as we have no voicemails no emails no anything from anyone being dissapointed or any interaction from a "mansour in toronto" that your not actually a real customer... if you are give us a call or email for the first time at 613 702 7884 info@centralsnow.ca and we are happy to resolve your issue and or provide you with a pro rated refund. We find it odd that this 1 fake review comes less then 24 hours after a homestars rep calls us and asks us to renew a 1500$ a year web subcription amd we deny as we are not seeking new customers we are fully booked with a 300 person wait list for next year from people that signed up with a competitor but are not happy and want to make the switch. Maybe this review is written by the competitor. Anyways give us a call 613 702 7884 or email info@centralsnow.ca and like the rest of our real customers you can have a phone call back within a few hours or a face to face visit by a representative and a resolution can be reached...for now there is no context to your malicious un verified review. govern your self accordingly

Peter Howard Bailey
Peter Howard Bailey
0 reviews Ottawa, ON
0/10

Stuck in house all day.

Big snowstorm last night (Dec 16). Heavy wet snow 30cm deep. I am in my eighties and cannot handle it - I have tried and it's too much.
Road cleared this morning. It is now 5 PM but no sign of Central Snow for us or our next-door neighbours' driveways. Missed an appointment today, and was lucky to be able to postpone it till tomorrow, optimistically. If this happens again, I will have to ask for my money back and try some other company.

Peter Bailey, 48 Appleby, Ottawa

Approximate cost of services:
$385.00
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Company Response

We have arrived before the competitors in your area. We come usually twice before anyone else comes once. we understand booking an appointment on a 39cm snow day can be frustrating and you were halfway on a tractors route meaning it take a few hours for us to arrive...the reality is that we did come we did provide the service the 4 neighbours on your street that also get the service are happy. Its just a rare coincedence that your appointment was at the perfect timing on a 39cm storm. The roads had 39cm so even if your laneway was done 2-3hrs earlier the city was at a standstill in terms of traffic school busses were cancelled OC transpo busses were stuck blocking meadowlands and other routes. We wish this didnt happen on your first year as a customer with us and on the 2nd storm of the year so you could have a different perspective on how fair the level of our service was. We promptly gave you a pro rated refund and noticed the company you switched to constantly showed up 24 hrs slower then us for the rest of the year... we didnt want to say anything to rub salt in a wound but we wish you the best and do understand your frustration during this 1 outlier of a 39cm in 7 hr snow event.

Private User
Private User
0 reviews Toronto, ON
10/10

Amazing Residential Snow Removal

This was our first year using Central Snow and we were very pleased with the service provided. Super friendly driver! Efficient & honest company!

Approximate cost of services:
$395.00
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Company Response

thanks for taking the time to write a review markers will be picked up first week of april thanks :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Nice

BEST SNOW SERVICE IN NEPEAN! If your lookijg for a reliable snow company these are the guys to call. Im continuously Impressed by their rapid response.

Approximate cost of services:
$350.00
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Company Response

we appreciate you taking the time to write a review and are happy to provide the service

Private User
Private User
1 review Ottawa, ON
10/10

Snow removal

I LOVE CENTRAL SNOW! They send clear status updates on when tractors will be out. Doesnt matter if its a 5cm or 40cm storm, my driveway is clear before I wake up, before I come home .. I turn left I see a red tractor I turn right I see a red tractor these guys really are masters of their industry. They have the service down to a science following plows 10 minutes later hands down the best service you will find for snow removal.

Approximate cost of services:
$425.00
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Company Response

we appreciate you taking the time to write a review it means alot to our team to hear we are making a difference. we wish you a great summer

Gregory in Toronto
Gregory in Toronto
1 review Ottawa, ON
2/10

Second year. Same poor service

They show up about half the time. It’s probably specific to the driver in our area. We won’t be renewing again. They are supposed to have completed the second pass and haven’t even done the first. This is only the second snow and second time like this this year. all of the other services in the area have come and gone.

Approximate cost of services:
$450.00
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Company Response

Gregory from Toronto? We dont service toronto... sure this isnt a competitor writing a fake review? feel free to clal our office if your actually a real customer and we will be happy to work with you to resolve any issues or offer you a pro rated refund as we have a money back gurantee. 613 702 7884 In the mean time we have reported thus review to homestars so it can either be verified or removed.

melltaylor1969 in Ottawa
melltaylor1969 in Ottawa
0 reviews Ottawa, ON
10/10

SNOW REMOVAL baseline rd

Central Snow has allways came through for me with great service at a great price. When I look around their level of service is unmatched I just wish they also serviced my mothers area but they said they stick to a small service radius to give everyone premium quick service.

Approximate cost of services:
$400.00
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Company Response

thanks for the review Mel, we love the feedback we will see you when the snow flies:)

Ian B. in Ottawa
Ian B. in Ottawa
5 reviews Ottawa, ON
10/10

Snow Clearing - 2019-2020

Crazy Ottawa first snowfall as usual.
Driveway cleared before noon on storm day.

My neighbour's driveway still not done by a competitor and it is 9 am the day after the first snowfall of the year.

I like the plan Central Snow emails to let you know how they will approach the day.

Communication is a good thing!

Great job. Thanks Central Snow!

Approximate cost of services:
$300.00
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Company Response

Thanks for the review Ian!

root78
root78
0 reviews Waubaushene, ON
10/10

Yard architecture

You can count on this company to do a great job every time; I've met the owner and he's an excellent mentor to those who work for him!

Approximate cost of services:
$2,000.00
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Company Response

Thanks for taking the time to write a review. We are looking forward to sponsoring and socializing at the charity golf tournament again this year.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Central Snow

Please visit our website www. centralsnow. ca We have proudly served Central Nepean for 6 years. We take pride in being called Nepeans most reliable snow service. We service 1200 residential and 80 Commercial accounts. We primarily use tractors with inverted blowers for residential. For commercial sites we have loaders ...
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