I pay for snow clearing to keep my driveway usable. This company totally blew it with this storm. They sent out an email that they would start clearing this evening to save resources. Well with the amount of snow that fell, and on top of yesterday, they should have been out MUCH earlier. My driveway is completely impassable/unable. I called the office but no answer. I emailed and got a sorry for your frustration response but not with any commitment to do anything about it. They said it would be done by morning, which is not good enough. Now I can't drive my car - will need to take a cab. I consider this a failure.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Your drive has been cleared. And within the times stated in the contract. It was a huge stormed and all snow companies performed admirably under the harsh conditions. Sorry you feel differently
Ken