Appleseed was great. Metro is not even close. The tractor driver drives by my house. Clearing all the driveways on the opposite side of the street. Skips my laneway 2/3 snow falls. I have to clear it by hand ...the ice build up at the bottom is impassable with a car wich we have to of. I had to buy 10 bags of salt just to melt a small passage way in the middle of my 14 inch ice wall. My mother in law sent a complaint by email...no response. No action either. They dont care about you. If you want good service DO NOT USE METRO. I would rather pay more and have a driveway i could use. Next year metro will have allot less customers. They do bad work. It also says something when my tractor driver is constantly changing. I dont think they treat thier employees well. They have a huge turn around. When i had apple seed for the last 5 years i had the same driver. He knew the route . He actually cleared my driveway every snow fall. Metro drives right past my house and never comes back. Bunch of monkeys. You cant buy a good company and just expect it to work. You need to prove your quality and service. Good luck next year... another unhappy customer.
- Approximate cost of services:
- $350.00
- Company Response
Actually, we've been there every time. I checked the GPS......You're simply too 'impatient'. Because a company does not get there 'as fast as you wish' during a storm....(and you 'choose' to shovel it yourself) doesnt make us 'late'. Read your contract befire posting unfair comments please.
Your 'unfounded' statement:
Employees:
Where do you get off making statements like' don't treat their employeess well"? My drivers have all been with me for year.
Now the kicker!
Ps: I owned the 'Appleseed' you used the year before and have owned it for 20 years!....simply 'changed the name' and rebranded!
No change in anything but the name!
.........get your facts correct please or your review is just ranting and venting.
Ken