Wow. Lots of negatives. I am a first time user of this service. Last year 50 cm in one day. That was it. My schedule does not fall between the 9 to 5 of most people. I was concerned, but so far wonderful!! Tonight the city plow went by blocking the driveway. Within 15 mins ( not exaggerating) there was Adam. I am very pleased with this service. Tonight I had a neighbor run over to ask who does my driveway. Recommend Metro to anyone.
Thank you for making the winter easier.
Ann
Ottawa
- Approximate cost of services:
- $390.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Very nice to get a high rating from a customer here and thanks.
Adam is a great driver (4 years in your area).
Of course Ann...they are now going to say we are related! Lol
Cant win on here sometimes. I only hope people view these negative reveiws as coming from 1st time users that have totally unrealistic expectations from not just my company bit any snow provider out there. We work hard and cant be at every driveway at the same time as soon as you want to get out.
There is a very clear reason we are the largest snow clearing company in the city with over 70 tractors, 200 hard working employees and a very 'tight system' of clearing snow well......for 25 years I might add.
We're all proud of what we try to do every storm.
Again, many thanks
Ken