Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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HomeStars  >  Snow Removal in Ottawa  >  Metro Snow & Ice Management  >  Unacceptable Level of Service
Private User
Private User
Private User reviews Ottawa, ON
4/10

Unacceptable Level of Service

This company has lost sight of the business they're in and the service they've agreed to provide. They are not clearing snow in a timely enough fashion to make the service worth what I've paid for it.

I don't really care how tech savvy they are and how many alerts or emails they can provide. I have contracted to have my driveway cleared of snow. So far, they're always late, or don't show up for more than 24 hours after a snowfall. This will be my last year with them.

Approximate cost of services:
$400.00
4 of 4 people found this review helpful.
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Company Response

(Read my other replies......maybe you will understand)
"Not timely enough for you". We clear well within the times stated. Every time.
Ken