Denali Lawn Care And Snow Removal

If I could give this company 0 stars, I would. We had a contract to clean our driveway and hand shovel the path/ steps for our front door area alraedy charged me $630 and third payment of 300 due in January hoping she wont charge me. Twice they came this season to only clean our driveway and not the pathway infront of our door , the 1st time said shes coming and no one came. The 2nd time she kept saying for 3 days some one is on their way to clean, but again, no one came. I kept following up and she stopped answering.. after 5 days I sent her a message explaining my frustrations and demanding a refund, and she never replied. A different family member tried to call her 5 times within this day today and they kept cutting the call. Today, they came to clean everyones driveway in my neighbourhood and not ours. They have not returned our money or confirmed our cancellation of our contract with them. I sent her another message today to follow up, and no response. Im out hundreds of dollars for no service. DO NOT go with this company. Absolutely unprofessional and will be going through the bad business bureau to deal with this going forward.