I hired Denali to take care of mowing of a large lawn for the fall of 2016 and summer 2017. Chris was very nice, and for the most part the lawn was mowed on-schedule and was done well. At the end of the contract, there was some miscommunication and missed opportunities. I'm sure that there may have been extenuating factors with the company at that time, but given that my residence is Nepean, I believe that the level of service is best in Kanata or Stittsville. I believe that Denalis is a good small/family business, but I recommend being mindful of your location given this fact.
In our experience and speaking with others in the neighborhood, to Denali Snow Removal, customers become like family members. Chris and Jess are genuinely interested in the well-being of their customers and will go beyond the call of duty to support and assist them to the best of their ability. We have been dealing with Jess and Chris for the past 4 years and yet have to find an issue or concern that was not dealt with effectively and efficiently as soon as possible. Not only does Chris carefully clean the driveway properly, he also basically cleans the street as he goes from property to property, leaving the area free of snow accumulation and obstruction. Thank you both for an excellent service!
Last year we received snow removal service and we were very happy with the level of service and care we received by Denali, they were prompt during every snowfall and we always counted on them. We will be using them this coming season.
Jess and Chris are a great team running a wonderful snow removal business. They are truly incredible people who go above and beyond for their customers. We are very pleased with the snow removal services provided by them, and are looking forward to another season with them. Jess is always very pleasant to deal with, and very quick to reply to all messages. Thank you Jess and Chris!
This is a great local company to support. They provide quality service and have great customer service. Last winter was not as smooth as the prior year but Denali has always been very responsive and dealt with the issues immediately. What I think I appreciate most is that the drivers seem to be really aware and considerate of their surroundings when working, giving lots of room and time to let cars and people pass. You can also tell they really care about their customers, which shows in the interactions we have had with them so far. This speaks volumes about the company. - Debbie D.
Thank you Debbie. It was a pleasure serving you last year in the Stittsville area and we look forward to serving you again this winter! - Jess B. co-owner
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I became a Denali snow removal customer 2 years ago. I could not have made a better choice. The service has been great. The drivers are very meticulous and provide quality work in the summer as well. I referred my neighbours and friends for snow removal last year and they were also pleased. Keep up the great work guys and I am sure you will become successful!
Thank you for the kind words Jenna! It is a pleasure serving you and your family all year around.
Denali is truly a pleasure to work with. We already use them for winter snow removal, and decided to give them a shot for regular lawn maintenance (ie. cutting). He helped me with a Fall cleanup and then came back to do some much needed work on my garden and front yard in the Spring. He works very hard and the end result is amazing. Prices are very reasonable, and you couldn't ask for a better staff. His wife is also a pleasure to work with....truly a hidden gem in our community!
Thank you so much for the review Patrick. It has been and continues to be our pleasure serving you all year around :)
Very good customer service and makes snow removal really easy. So many bad experiences out there (some people are never happy) - but I will certainly recommend to my family and friends.
Thank you for the kind words AJ.