Marco and his team are the worst people to deal with. He did not return phone calls nor did he respond to any emails. When we were able to get a hold of him, he would tell you he will call you back but would never return any calls. This resulted in our construction to be delayed for one year costing us an additional $30,000.00 due to his incompetence. Marco made numerous mistakes in the drawings submitted to Town of Caledon. One of the biggest mistake was having to demolish the existing home prior to building the new home. Marco submitted the drawings to the City Of Caledon without reviewing the drawings with us. I could go on with issues dealing with Marco but that would be a very lengthy review. I hope this will help someone if you are deciding to consider using Epic Design.
- Approximate cost of services:
- $9,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?