Fair Deal Heating & Air Conditioning

I just wanted to take some time to talk about my experience with Ash as my furnace recently needed replacement.

I had the pleasure of working with Ash a few years back when I thought I needed my A/C replaced.

At that time and upon my request he came with a new A/C unit, but upon inspection he concluded that the existing unit didnt need to be replaced, ended up performing a tune-up and it has worked since. Im sure a more unscrupulous person would have just installed the new A/C as I am sure it would have been more lucrative!

I decided to contact Ash in September as I wanted to do annual maintenance on my A/C and Furnace. When he came to do the maintenance, he alerted me that my current Carrier Furnace had a part under recall (I believe it was the heat exchanger) He went through the options, and I decided to just replace the furnace as it was almost 20 years old and I was planning on replacing soon anyways.

Ash did an excellent job of outlining all of the options and pricing for potential new furnaces, and I ended up deciding on a Carrier 59TP6. What I appreciated the most was that Ash was agreeable to have the furnace installed on a Saturday (by Raj and team) this helped a lot since my wife and I both work full time. One thing I will note is that when Raj arrived and unpacked the furnace unit, he noticed that it was slightly damaged (due to warehouse workers most likely) Raj informed me that he is going to drive back to the warehouse (over an hour away!) and get a brand new undamaged furnace unit to install (on a Saturday no less) I feel this speaks to the honesty and integrity of the team. Install of this new unit went very smooth.

Ash did inform me at the time that there was a rebate available for this unit, and I recently received the full rebate amount, no muss no fuss, he took care of everything.

I am (again!) very satisfied with FairDeal Heating & A/C, both with the level of professionalism and service. I found Ash to be very honest throughout all my contact with him, and would highly recommend him should you need some HVAC work done or are in need of advice.