A+ Customer Service & Exceptional Work by the crew at Furnace Solutions!
We have some income property and noticed our tenants had several fans running in the house, because our home was well insulated it meant it kept the heat in as well. Great for winter, not so much during our hotter summers. I put off doing something like this because I was worried about the expense and work involved but wanting to keep our tenants comfortable, we contacted Furnace Solution, they came out and right away and after some quick consultation recommended an air conditioning solution that would meet our needs, and to my surprize their estimate was comprehensive and lower than anyone else’s.
When I arrived to check on how the installation was progressing I was surprised to see how fast and efficient they were, especially given some challenges to being an older home with a finished basement. They had several ideas on how to overcome them and felt confident there was no problem. Jordan and Nolan were exceptionally great to deal with and took the time to explain everything they were doing and provided an accurate completion time. I really appreciated the expert opinions and suggestions they provided and how they even addressed our future needs. Courtney came by to do a quick check to see if I had any questions, it was nice to know that Furnace Solutions has a team of support too. I felt reassured that the was receiving the best care. I know they had other clients, but during the install I felt like I was the only one that mattered that day. Our tenant was also pleased by the quick professional work and came home to a comfortable cool environment.
A huge thank you goes out to Furnace Solutions!
John & Janet
- Approximate cost of services:
- $2,800.00
- Company Response
Wow! Thank you so much for such a great review for our company and team here at Furnace Solutions. We are happy to have been able to assist in keeping your tenants comfortable this summer and for many summers after that. We take great pride in the quality of our work, and we are glad when our customers come by, check in during the installation process to see that our professionalism and quality of work continues throughout from the estimate, all the way to the completion of the installation. We have a wonderful team here at Furnace Solutions that prides ourselves in our customer service and always making sure our customers are always taken care of! If you have any future questions or concerns, do not hesitate to contact us anytime. We are here for you when you need us!