Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
11612 145 St NW Edmonton AB T5M1V8
HomeStars  >  Heating & Air Conditioning in Edmonton  >  Furnace Solutions Heating & Air Conditioning
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98%
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Reviews by rating (past 12 months)
112
3
0

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (359 reviews)

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Hadi F.
2 reviews Edmonton, AB
10/10

I will definitely be a repeat customer to this company. One of the biggest challenges in any trade is to find the right people that are knowledgeable and professional who can provide the best service without trying to up sell their products. All my dealings with Furnace Solitions were amazing from their prompt response time to their experienced staff from Ryan to Scott and recently Bryce.
I will definitely keep recommending Furnace Solutions to all my friends and family for any HVAC needs.

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Susan in Saint Albert
1 review St. Albert, AB
9/10

Service by Marty was same day (efficient, other quotes were 4-5 days) and all is good. Price for part is hefty but its winter and its Edmonton. Very pleasant phone manner at reception.

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rogo5637
1 review Edmonton, AB
5/10

IntIal repairs to existing furmace failed with additional $1,000.00 costs for parts and labour. Actual replacement of the furnace was timely and effective, one small problem with a sticky door at a vent - but it ll works, Ended up you quoted ll prices nd costs without tax (apparently) - so it cost about $1000.00 more than I expected based on your initial discussion with me. A significant and unpleasant surprise for me.

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Jpark
1 review Edmonton, AB
10/10

Very professional, quick and efficient! Appointment was made quickly and all company people were professional!

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Carol in Sherwood Park
1 review Sherwood Park, AB
10/10

Woke up last Tuesday with leaking hot water tank. Called them out at about 0900 for repair. They arrived at 1200 but could not fix leaking tank due to site of leak and age (30 years) of tank. Leak was stopped and I had cold water but not warm. They returned 2 days later and replaced bot furnace and hot water system. I had received a quote from another company and ended up getting the same size of furnace and bigger hot water system for $1000 less. Very pleased with the work done. Could not tell they had been here after they were finished.

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Company Response

Carol, thank you for your glowing 10 star HomeStars review. At Furnace Solutions we strive to set a standard in the HVAC industry with customer service. We could not be more pleased to hear that you have had an authentic Furnace Solutions experience. With any furnace install and any tank install, we make sure to do to do an in-depth walk through with our customers so that they know exactly what to expect from beginning of install to completion.
If you find yourself in need of anything further, please do not hesitate to contact us.

keamcc
1 review Sherwood Park, AB
9/10

Everything was great and done on time. The gentleman were through and very pleasant. They explained all the working components and were tidy

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Company Response

Thank you so much for your review! We are pleased that you enjoyed your experience with us! If you find yourself in need, please do not hesitate to contact us.

10/10

As a contractor, I was very impressed with the service provided by Furnace Solutions. I called them needed an emergency humidifier installation (due to medical condition) and they bent over backwards to accommodate my request and had the humidifier installed next day first thing in the morning. I strongly recommend this company.

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Company Response

Thank you for your amazing 10 star HomeStar review! We are so pleased to see that you had such a great experience with us. Customers are our top priority and we work tirelessly ensure that we are meeting our customers standards. Thank you for choosing Furnace Solutions, and we hope that you think of us again if you find yourself in need.

helenvandenhoven
1 review Edmonton, AB
7/10

Furnace green not flashing simultaneously. Technician checked furnace operation and checked flame sensor and cleaned flame sensor.

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Company Response

Helen,
Thank you for your feedback, if there is anything that we can do to turn your experience from a 7 to a 10, please do not hesitate to contact us!

jpd
1 review Edmonton, AB
10/10

Quick and friendly service, great work, would recommend to anyone , Scott in particular was extremely knowledgeable and I took comfort in knowing my furnace was going to run smoothly

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Company Response

Thank you for taking the time our of your day to come and give us such a glowing review! We couldn't be more pleased to hear that you have had such a great experience with us.
If you find yourself left in the cold, take ease knowing that Furnace Solutions has you covered day or night!
Wishing you a warm winter !

George i.
1 review Edmonton, AB
10/10

George in Windsor Parkous and mindful installation. Excellent workmanship. They obviously know their way around old houses, tight spaces and how to replace old piping. Customer service is first rate. No pushy salesmen or pressure tactics. Gave us several model options to choose from, their associated costs (all in costs) and provided all the information we needed to make our decon. Highly recommend them and, given our experience, know that we can trust and rely on them in future.

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Company Response

George,
Thank you for taking the time to come onto HomeStars to give us a glowing 10 star review! We put our customers first and could not be more pleased that this is evident in every interaction that you have had with us. At Furnace Solutions, we make sure our customers are well looked after from the quote until the install. Thank you for your feedback!
Wishing you a warm winter.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers an exceptional experience that is unbeatable to the competition. At Furnace Solutions, we strive to create that "wow" factor for every job we complete, setting the bar to an unprecedented standard. We are proud to say that we have accomplished exactly that.

We are your local heating and air conditioning specialists. Furnace Solutions installs everything HVAC. Furnaces, central air, garage heaters, hot water heaters and more.

We Work with Dependable Brands.
As the company grew, we teamed up with Trane®, one of Canada's most trusted brands. Adding Trane® to our lineup with the Furnace Solutions high standard made us the complete package. Every Trane® product is designed down to every detail and rigorously tested for reliability and durability, making it the perfect investment for your home.

We Guarantee Our Work!
At Furnace Solutions, we also believe in offering the best warranty around. When you choose us to install your heating or air conditioning system, we give you the peace of mind of full protection with no exceptions. All this is backed by our incredible brand warranties and our 5-year minimum Furnace Solutions Guarantee.

We Meet Your HVAC Budget.
We teamed up with Snap Financial to offer the most versatile payment options possible. We understand that it's never a good time for your existing heating or air conditioning system to break down. So we set out to make the unexpected, painless and stress free by tailoring your HVAC needs to your budget. Furnace or Air Conditioner? No problem.

Right from the free in-home estimate to the installation of your new system, there are no surprises. Our mission statement is perseverance of excellence and never settling. We never sacrifice what our customers care about most. Top products, quality installation, top warranty, and reasonable prices—these are just some the things you can expect from us. Furnace Solutions, proudly serving you better.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace repair, Air Conditioning repair, Heating and Conditioning installation, Furnaces, Air Conditioners, Central air, Hot Water Tanks, Garage Heaters, fireplaces, boilers, thermostats, humidifiers, electronic air cleaners, HVAC, all in-door air quality products.
SERVICES
Furnace maintenance, AC maintenance, furnace repair, furnace installation, air conditioning repair, Air conditioning installation, hot water tank repair, hot water tank installation, garage heater repair, garage heater installation. in-door air quality specialists
BRANDS
Trane, Ameristar, KeepRite, Reznor, Caribe, Sterling, Rheem, John Wood, Envirosense, Aprilaire, Honeywell, Ecobee, NEST, Emerson
STYLES
Energy Efficient, High Efficient, Energy Star, Mid Efficiency
SPECIALITIES
AC, cooling, ac install, heating & air conditioning, heating, air conditioners, furnace, furnaces, Furnace repair, air conditioner repair, heater repair, air conditioning repair, heat, HVAC, tin, duct systems, hot water tanks, customer service, thermostats, Nest.
WEBSITE
http://www.furnacesolutions.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
14
RETURN POLICY
Furnace Solutions Guarantee
PAYMENT METHOD
Visa, Master Card, Bank Drafts, Certified Cheques, Cash, SNAP Financial
LICENSES
Licensed in Edmonton, Whitecourt & surrounding areas. Licensed for all gas burring appliances, air c
MEMBERSHIPS
Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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