Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
11650 145 St NW Edmonton AB T5M 1V8
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97%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (389 reviews)

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Private User
Private User
1 review Edmonton, AB
10/10

Humidifier Success

I had problems with my Aprilaire 800 Humidifier. I called Furnace Solutions and they had a technician come out quickly to my residents. I was greeted by a nice looking fellow I believe his name was Bryce, who was able to solve the issue. Bryce was a very chatty but friendly and walked through the process with me. Definitely contact them again if I have issues

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Company Response

Thank you for your review! We could not be more pleased to hear that you have had a great experience with us.
Wishing you a warm and happy summer

HomeStars in Toronto
HomeStars in Toronto
1 review Edmonton, AB
10/10

humidifier upgrade

Having recently installed a significant amount of hardwood flooring as part of our home renovations project, we contracted Furnace Solutions Heating and Air Conditioning to install a humidifier to upgrade the humidity control. The firm did a good job of installations and we were initially happy with the install until we found that the humidity levels were not at the level required to protect our flooring investment. When we called back to Furnace Solutions, and after a visit to try to get maximum performance from the humidifier, the humidity levels were still not the best. To my surprise the technician (Scott) returned on a service
follow-up, with an upgraded humidifier with fan, and installed the upgrade free of charge. When i expressed my appreciation to Scott, he just indicated "we stand by our product that we install and our service, and if either fails, we take the necessary steps to support our client". i wouldn't hesitate to recommend Furnace Solutions to anyone.

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Company Response

Wow! Thank you for the incredible 10 Star HomeStars review! We are so pleased to hear that you have had an authentic Furnace Solutions experience. We pride ourselves on creating an exceptional customer experience and couldn't be more pleased to hear that this is evident to our customers.
Welcome to the Furnace Solutions Family!

bobbie_mm
bobbie_mm
1 review Edmonton, AB
10/10

Service call

Highly recommend them, very friendly and got my furnace back on track in minutes with a smile

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Company Response

Bobbie,
Thank you for taking the time our of your day to give us a 10 star HomeStars review! We could not be more pleased to hear that you had such a great experience with us. We work tirelessly to make sure that no customer is left without heat and are so pleased that we could do so in a timely and friendly fashion. We hope that if you ever find yourself in need of future furnace repairs, you will call us!
Welcome to the Furnace Solutions Family!

Rod in Edmonton
Rod in Edmonton
1 review Edmonton, AB
10/10

New Furnace and Hot Water Tank install

On March 21, 2018, I had Furnace Solutions install a New Furnace and Hot Water tank. I could not be happier. Very impressed with the service.

The Initial Consultation With Jamie was effortless. He is very knowledgeable and professional.

The guys who did the installation are true professionals. They did a fantastic job at removing the old and installing the new.

The City Inspector came by on Thursday and signed off with no restrictions.

Rod

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Company Response

Rod, thank you for taking the time out of your day to review us on HomeStars! We could not be more pleased to hear that you are happy with your new water heater. We pride ourselves on having the best talent in the industry in order to set our customer experiences above all others. We are pleased to heat that you were so happy with the service provided and hope that if you find yourself in need in the future we will be your first call!
Welcome to the Furnace Solutions Family Rod!

mnemec72
mnemec72
1 review Edmonton, AB
10/10

Service call

Scott was very professional and gave great service.
We originally called him out due to our new Nest thermostat was heating the house.
The company who supply’s the Nest gave us your number to come by and check it out.
It turned out it was the furnace blower module

Thank you again.
Mary Nemec

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Company Response

Mary, thank you for the glowing review! We are so pleased to hear that you are taking advantage of the Energy Efficiency Alberta rebate on Nest Thermostats! It is always nice when you can upgrade something in your home that is not only ecstatically pleasing, but can save you money. We are pleased to hear that it is working well for you and we were able to get to the bottom of your heating issue.
Welcome to the Furnace Solutions Family!

scottporporo
scottporporo
1 review Edmonton, AB
10/10

Furnace Service Call.

Scott was very efficent, friendly and informative. He came in the middle of snowstorm promptly.

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Company Response

Thank you for taking the time to come on to HomeStars to give us a 10 star review! We are so pleased that you have had an authentic Furnace Solutions experience with us.
Welcome to the Furnace Solutions family!

Heatless in Edmonton in Edmonton
Heatless in Edmonton in Edmonton
1 review Edmonton, AB
10/10

Let there be heat!

My furnace broke down so I went online looking for a good company to help. Furnace Solutions had incredible ratings so I called them. They came promptly and fixed my furnace. Scott was my technician, he is also the poster boy for Furnace Solutions, I thought that was funny, I joked about getting his autograph and asked him if he receives royalties for being the face of Furnace Solution. We both laughed, Scott is a funny, smart and all around nice guy. He answered all my questions about new furnaces and made this experience a lot of fun (other than the bill, which was reasonable). I totally recommend this company and if you are lucky you just might get Scott “the mascot”. Thanks for fixing my furnace and giving me back heat!

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Company Response

10 Stars! Wow! Thank you for taking the time to come onto HomeStars to give us such a glowing review! Scott is most definitely our poster boy - can you blame us. With those looks and all that skill he is the perfect guy for the job. We are so pleased to hear that our team is able to take care of our customers in a timely fashion and set you at ease through the process.
Welcome to the Furnace Solutions Family!

Kat218
Kat218
1 review Edmonton, AB
10/10

Heating, furnace

Furnace started to blow air which had a burning smell. Called around 7am, contractor came a couple hours later, which was great. The blower motor in furnace was replaced, work completed same day. It is nice to have functional furnace again in the winter. Contractor was professional and friendly. Would recommend this company.

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Company Response

Thank you for your 10 star review! We are so pleased to hear that you have had an authentic Furnace Solutions experience. We strive to make furnace repairs as stress free as possible with the upmost customer care.
We wish you a warm and happy winter.

Janine in Gibbons
Janine in Gibbons
1 review Gibbons, AB
10/10

Furnance

Scott was extremely helpful, friendly and professional.
He discovered the issue promptly and was able to provide insightful feedback and educate me on my furnace.
Thanks Scott, you were a blast!

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Company Response

Janine, thank you for your 10 star review! We are always so pleased to hear that our customers are experiencing the true Furnace Solutions experience. With Furnace Repair, we know it can be stressful so we strive to make the process as seamless as possible.
Thank you again for reaching out to us, and if you find yourself in need again, pleased do not hesitate to contact us.

maRferguson
maRferguson
1 review Edmonton, AB
10/10

Unit heater

these guys were right on time and knowledgeable. Thank you for the superior service. Would recommend Furnace Solutions to anyone.

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Company Response

Thank you for your 10 star Home Star review! We could not be more pleased to hear that our crews were timely and provided you with outstanding workmanship. We hope you are enjoying your Garage Heater, and look forward to hearing from you if you find yourself in need of us again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers an exceptional experience that is unbeatable to the competition. At Furnace Solutions, we strive to create that "wow" factor for every job we complete, setting the bar to an unprecedented standard. We are proud to say that we have accomplished exactly that.

We are your local heating and air conditioning specialists. Furnace Solutions installs everything HVAC. Furnaces, central air, garage heaters, hot water heaters and more.

We Work with Dependable Brands.
As the company grew, we teamed up with Trane®, one of Canada's most trusted brands. Adding Trane® to our lineup with the Furnace Solutions high standard made us the complete package. Every Trane® product is designed down to every detail and rigorously tested for reliability and durability, making it the perfect investment for your home.

We Guarantee Our Work!
At Furnace Solutions, we also believe in offering the best warranty around. When you choose us to install your heating or air conditioning system, we give you the peace of mind of full protection with no exceptions. All this is backed by our incredible brand warranties and our 5-year minimum Furnace Solutions Guarantee.

We Meet Your HVAC Budget.
We teamed up with Snap Financial to offer the most versatile payment options possible. We understand that it's never a good time for your existing heating or air conditioning system to break down. So we set out to make the unexpected, painless and stress free by tailoring your HVAC needs to your budget. Furnace or Air Conditioner? No problem.

Right from the free in-home estimate to the installation of your new system, there are no surprises. Our mission statement is perseverance of excellence and never settling. We never sacrifice what our customers care about most. Top products, quality installation, top warranty, and reasonable prices—these are just some the things you can expect from us. Furnace Solutions, proudly serving you better.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace repair, Air Conditioning repair, Heating and Conditioning installation, Furnaces, Air Conditioners, Central air, Hot Water Tanks, Garage Heaters, fireplaces, boilers, thermostats, humidifiers, electronic air cleaners, HVAC, all in-door air quality products.
SERVICES
Furnace maintenance, AC maintenance, furnace repair, furnace installation, air conditioning repair, Air conditioning installation, hot water tank repair, hot water tank installation, garage heater repair, garage heater installation. in-door air quality specialists
BRANDS
Trane, Ameristar, KeepRite, Reznor, Caribe, Sterling, Rheem, John Wood, Envirosense, Aprilaire, Honeywell, Ecobee, NEST, Emerson
STYLES
Energy Efficient, High Efficient, Energy Star, Mid Efficiency
SPECIALITIES
AC, cooling, ac install, heating & air conditioning, heating, air conditioners, furnace, furnaces, Furnace repair, air conditioner repair, heater repair, air conditioning repair, heat, HVAC, tin, duct systems, hot water tanks, customer service, thermostats, Nest.
WEBSITE
http://www.furnacesolutions.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
14
RETURN POLICY
Furnace Solutions Guarantee
PAYMENT METHOD
Visa, Master Card, Bank Drafts, Certified Cheques, Cash, SNAP Financial
LICENSES
Licensed in Edmonton, Whitecourt & surrounding areas. Licensed for all gas burring appliances, air c
MEMBERSHIPS
Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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