Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
11612 145 St NW Edmonton AB T5M1V8
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98%
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Reviews by rating (past 12 months)
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Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (304 reviews)

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Ed in Edmonton
1 review Edmonton, AB
10/10

Very good customer service and conscientious installation. Both Nolan and Jordan were very thorough and helpful from the start to finish of the installation. I would recommend furnace solutions to anyone that needs a furnace installed or AC

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tancsics in Edmonton
1 review Edmonton, AB
10/10

A+ Customer Service & Exceptional Work by the crew at Furnace Solutions!

We have some income property and noticed our tenants had several fans running in the house, because our home was well insulated it meant it kept the heat in as well. Great for winter, not so much during our hotter summers. I put off doing something like this because I was worried about the expense and work involved but wanting to keep our tenants comfortable, we contacted Furnace Solution, they came out and right away and after some quick consultation recommended an air conditioning solution that would meet our needs, and to my surprize their estimate was comprehensive and lower than anyone else’s.

When I arrived to check on how the installation was progressing I was surprised to see how fast and efficient they were, especially given some challenges to being an older home with a finished basement. They had several ideas on how to overcome them and felt confident there was no problem. Jordan and Nolan were exceptionally great to deal with and took the time to explain everything they were doing and provided an accurate completion time. I really appreciated the expert opinions and suggestions they provided and how they even addressed our future needs. Courtney came by to do a quick check to see if I had any questions, it was nice to know that Furnace Solutions has a team of support too. I felt reassured that the was receiving the best care. I know they had other clients, but during the install I felt like I was the only one that mattered that day. Our tenant was also pleased by the quick professional work and came home to a comfortable cool environment.

A huge thank you goes out to Furnace Solutions!

John & Janet

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RickM in Calgary
1 review Calgary, AB
10/10

I am very happy with the quality of service that I got from Furnace Solutions. They showed up on time and performed the install in approximately 3 hours. They were very clean and everything looks professionally done. I would definitely recommend these guys if you are looking to get AC for your house.

Thanks,
RM

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Company Response

Thank you Rick for coming on to HomeStars as a satisfied customer and writing such a wonderful review. We appreciate each and every one of our customers and treat their property as if it was our own. Thank you for the recommendation for potential customers and if you require any assistance in the future, do not hesitate to contact us anytime!

George C.
2 reviews Sherwood Park, AB
10/10

We had our A/C replaced and the guys did a great job of installing the unit.

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Company Response

Thank you George! We a pleased to hear you are happy with the installation! Just in time for summer to beat the heat! Enjoy staying cool this summer with your new air conditioner.

Amanda R in
1 review Edmonton, AB
10/10

Tyler came out to fix my hot water tank, turned out there was nothing wrong with it; there was a problem with the gas. We wouldn't have known if he hadn't come out and checked everything. Professional and helpful! Thanks guys, great job. I'll recommend you guys from now on!

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Company Response

Thank you Amanda for coming in to HomeStars and writing us a review for our company and those that are an extension of our company - our service department. If you require any future assistance, do not hesitate to contact Furnace Solutions anytime!

chipcormorier
1 review Brampton, ON
10/10

Very nice job good set of guys working on my home can't wait to see my garage heater installed by them In 3 weeks

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Company Response

Thank you for the kind review! We take great pride in our team here at Furnace Solutions. We are looking forward to your garage heater installation as well! Thank you for choosing Furnace Solutions!

susan in Edmonton
1 review Edmonton, AB
10/10

Excellent service is almost nonexistent nowadays. Furnace Solutions is a rare gem in the field of customer service. In my journey to replace my 52 year old furnace, I had exceptional service from every single employee that I dealt with. This includes Jeannie from the Home & Gardens trade show booth, Ryan who came to my house to give an estimate, Jessica in the office who dealt with the paperwork, and Nolan and Jordan who did the installation. All were professional, knowledgeable, and courteous. They all demonstrated pride in working for Furnace Solutions. Employees having pride where they work made for a wonderful experience for me. Thank you for making my furnace journey stressless!

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Company Response

Wow thank you so much Susan for such a wonderful review here in HomeStars! Our team works hard for our customers, but we also work together through each process. From the office to the installation site at you home, we make sure our customer is comfortable with our company, every step along the way! We are so happy to hear you had a wonderful experience. We know you have options, and we are very thankful you chose Furnace Solutions!

Colton F.
2 reviews Whitecourt, AB
10/10

They were very quick and professional. They knew a lot about the equipment they were selling and installing. We are quite pleased with the job they did. This is our second time using them and would definitely use them again and recommend them. Great work Nick, Ryan and the team.

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Company Response

Thank you Colton for such a kind review that you have taken out of your day to write us on HomeStars. Our team here at Furnace Solutions takes great pride in the products we use and we provide the same knowledge and understanding of each unit to the customer that works well for their home. We always love having life long customers that use our services for many years! Thank you again!

lauraelliot77
1 review Fort Saskatchewan, AB
10/10

They where very friendly people that told us how it was going to be done, very clean work. Did a great job. Would recommend them to anyone.

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Company Response

Laura, thank you so much for going out of your way to review us on HomeStars! We always love to hear our customers feedback. It is so important to our team that we are providing great customer services while producing clean, quality work.
If you have any further questions, please do not hesitate to contact us.

Wendy M.  in
1 review Edmonton, AB
10/10

Customer Service is Furnace Solutions primary goal! They installed an excellent product in my home with diligent care and attention. They are committed to excellent customer service and they take pride in what they do! Even when a minute detail went wrong - they take every opportunity to "make it right." A stand-up company to do business with and I would recommend them fully to anyone who is in the market for great prices, great advice, great service, and fantastic customer service! Kudos to Ryan for walking the talk, to Scott for his passion helping me make the right decision, and to Jonathan and Matt who installed my Air Conditioner professionally and explained the full operation of my unit! Thanks Furnace Solutions!
Wendy Massey,
Edmonton

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Company Response

Wow! Wendy, your kind words speak volumes. We pride ourselves on our customer services and we could not be more pleased that you have experienced this from your initial contact with us to the final installation. We are more than pleased that our employees have embodied our values and our customers are having such great experiences with us. If there is anything further we could do for you, please do not hesitate to contact us at anytime.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers an exceptional experience that is unbeatable to the competition. At Furnace Solutions, we strive to create that "wow" factor for every job we complete, setting the bar to an unprecedented standard. We are proud to say that we have accomplished exactly that.

We are your local heating and air conditioning specialists. Furnace Solutions installs everything HVAC. Furnaces, central air, garage heaters, hot water heaters and more.

We Work with Dependable Brands.
As the company grew, we teamed up with Trane®, one of Canada's most trusted brands. Adding Trane® to our lineup with the Furnace Solutions high standard made us the complete package. Every Trane® product is designed down to every detail and rigorously tested for reliability and durability, making it the perfect investment for your home.

We Guarantee Our Work!
At Furnace Solutions, we also believe in offering the best warranty around. When you choose us to install your heating or air conditioning system, we give you the peace of mind of full protection with no exceptions. All this is backed by our incredible brand warranties and our 5-year minimum Furnace Solutions Guarantee.

We Meet Your HVAC Budget.
We teamed up with Snap Financial to offer the most versatile payment options possible. We understand that it's never a good time for your existing heating or air conditioning system to break down. So we set out to make the unexpected, painless and stress free by tailoring your HVAC needs to your budget. Furnace or Air Conditioner? No problem.

Right from the free in-home estimate to the installation of your new system, there are no surprises. Our mission statement is perseverance of excellence and never settling. We never sacrifice what our customers care about most. Top products, quality installation, top warranty, and reasonable prices—these are just some the things you can expect from us. Furnace Solutions, proudly serving you better.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace repair, Air Conditioning repair, Heating and Conditioning installation, Furnaces, Air Conditioners, Central air, Hot Water Tanks, Garage Heaters, fireplaces, boilers, thermostats, humidifiers, electronic air cleaners, HVAC, all in-door air quality products.
SERVICES
Furnace maintenance, AC maintenance, furnace repair, furnace installation, air conditioning repair, Air conditioning installation, hot water tank repair, hot water tank installation, garage heater repair, garage heater installation. in-door air quality specialists
BRANDS
Trane, Ameristar, KeepRite, Reznor, Caribe, Sterling, Rheem, John Wood, Envirosense, Aprilaire, Honeywell, Ecobee, NEST, Emerson
STYLES
Energy Efficient, High Efficient, Energy Star, Mid Efficiency
SPECIALITIES
AC, cooling, ac install, heating & air conditioning, heating, air conditioners, furnace, furnaces, Furnace repair, air conditioner repair, heater repair, air conditioning repair, heat, HVAC, tin, duct systems, hot water tanks, customer service, thermostats, Nest.
WEBSITE
http://www.furnacesolutions.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
14
RETURN POLICY
Furnace Solutions Guarantee
PAYMENT METHOD
Visa, Master Card, Bank Drafts, Certified Cheques, Cash, SNAP Financial
LICENSES
Licensed in Edmonton, Whitecourt & surrounding areas. Licensed for all gas burring appliances, air c
MEMBERSHIPS
Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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