All Stars Roofing Inc.

Roofing
Burlington ON L7L 6A2
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HomeStars  >  Roofing in Hamilton  >  All Stars Roofing Inc.  >  Above and Beyond. Helping Others in Need. Flat Roof Repair.
Diane from Burlington
Diane from Burlington
4 reviews Burlington, ON
10/10

Above and Beyond. Helping Others in Need. Flat Roof Repair.

Words cannot begin to express my gratitude for the kindness and compassion that All Stars Roofing has demonstrated during this difficult time. I am a single parent mother and like many of you, I am struggling with homeschooling and trying to keep things as normal as possible for my young kids while in isolation away from family and friends. On top of that challenge, I am also a frontline worker as an Emergency Nurse. I spend my days with the kids while taking care of elderly neighbours and am working evenings during the week and 12 hour shifts every single weekend in the ER helping people in need. Like most of you have read, the protective equipment is hot and claustrophobic and my ears and nose have cuts around them from wearing it so frequently. On top of having these challenges, my front porch/flat roof started leaking into my garage and became unsafe. There were literally two big holes through my garage ceiling and I had buckets underneath collecting litres of rain water. I was trying to make due and was just trying to get by as most of us are, but my son ran out onto the porch and I was so scared. Right then and there I did my research and called All Stars Roofing Inc. based on their excellent reviews and reputation. Kevin came the very next day to assess the situation. He was on time, courteous, professional, very knowledgeable and took the time to assess the flat roof and answer all of my questions. I had a long talk with him and was in tears describing my situation and how I was fearful for my son as he ran out onto the unsafe balcony. Two days later, All Stars Roofing came to my house and fixed my porch FREE of charge as a kind gesture to help me out during my time of need. Kevin and Andy said they were happy to do it and it was their way of giving back at a time when we need to help each other out the most. I was crying as I was so grateful and could not find the words to thank them for such a kind and caring gesture. I am beyond grateful and above all, they did a fantastic job! The rain is no longer coming through and the surface is strong and safe for us to go on. Kevin was efficient, knowledgeable, organized and the space was immaculate when he left. At a time when we are all scared and struggling, All Stars Roofing stepped up and helped me when I was in need, so I in turn can continue to help others. This is truly an example of giving and caring and I can’t thank them enough for all they have done for my family. This gesture speaks volumes to the core of the company in that they care. They care about people, they care about our community and they care that the job is done right. I would highly recommend All Stars Roofing as you will get a job done right in quality with experience, expertise, excellent customer service with people who care and give back. Thank you Kevin and Andy. I have no words to tell you how grateful I am and know you have made a huge difference in my life with your gift of kindness. Diane

Approximate cost of services:
$0.00
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Company Response

Good afternoon Diane,

Thank you so much for your wonderful review.
I know Kevin and Andy were happy to do the work for you given all that you do for us.
We wish you all the best.

Thank you again,
Fabiola