We have a small area of flat roof above the garage. We hired All Stars to redo this area because the old membrane was cracking.
They applied the new material over the old. I don't know if this is standard but it has resulted in a lot of pooling of water every time it rains.
Also, a bubble started to form after a few months, apparently caused by a pinhole leak. They came to fix this quickly, but the patching along the drain area has made the pooling worse.
- Approximate cost of services:
- $3,500.00
- Company Response
Hi Richard,
We have been trying to reach you with the number on file, as no one has contacted the office regarding a possible issue. You were given two options for fixing your roof, one was to change everything with a new slope or to do an overtop installation with no change in slope. You choose to go with the second cheaper option with no new slope because it was a small porch roof. The day after the work was completed you called the office and we came straight to you, and have not heard anything since. Unfortunately, as you had pooling before on the small porch roof, if you don't change the slope the pooling will continue here and there again. Please contact our office at 9056377663, so we can assist you in this matter.
Regards
Jennifer