Justin and Jason (JSPEC Roofing) years ago did a repair on my flat roof in the middle of a winter storm, when nobody else would. It was a testament to how hard working they are, as well as their confidence in being able to do this kind of work no matter what the conditions were. They also came back to check up on me after the storm cleared. They did that because they care about their work, and have a big heart. I never forgot that, and when it came time to replace my flat roof the following spring, with four other quotes in hand, plus theirs, again they won me over. I had called all the top-rated roofers in the city, and not one of them actually took the time to go up on the roof to properly assess the job. They were the only ones who did that. When I had bought my semi I knew right from the start that I had about 5 layers of old roofing materials up there, so I knew it was going to be a bigger job. When I asked all 4 roofing companies what my quote was based on, they all said it's an estimate on what other flat roof replacements would cost based on my house size. I then inquired, "What if there's 2 layers of material on there?"
And they would all reply, "Oh well that would be more money", and then would proceed to ask me, "Is there 2 layers up there?" and then I'd reply "Maybe.... What if there's more than 2 layers and some rotten boards?" And then of course, I learnt quite quickly that all 4 of those quotes I received were useless, because if I had said yes, and proceeded with the agreement for any one of them to do the work, I would have been told that the initial quote was no longer valid because once they finally got up on the roof, they would have seen that there was 5 layers, and some old fascia boards, and my estimate would have doubled. So I went with JSPEC Roofing, who took the time to do a thorough quote. The flat roof work was done in a few days, and it looked amazing. They even got me up on the roof to review all the work with me, and I was very impressed. And so it would come as no surprise that when it came time to do the pitch and porch roof a few years later, I just didn't bother calling anyone for another quote, I just rung them straight away to schedule the work in. And again, with great care they did my pitch and porch roof. And it looks great. They tidy up so well, that you'd never know you'd just had a roofing job. JSPEC is my go to roofers now. When any of my friends or co-workers ask me for a roofer referral, I don't hesitate to pass on their contact info.