I ordered a shower kit and accessories. I was told 3 days to ship. After 11 days I emailed and was told when it should arrive. I emailed 1 week after when it should arrive. Its now approaching 1 month. I was told it should arrive real soon when I asked for a specific date. The order finally arrived in store at 4 days later and is labelled correctly for shipping but is on the wrong size item.
Edit: the correct item was placed in the wrong manufacturer box. And with a no open box return policy. I either have to return the box that is inaccurate that may have the correct or wrong item, or gamble that its correct in the wrong box. Either way I lose if wrong. End of the day, there shouldnt be a question if I have the correct item.
- Approximate cost of services:
- $1,080.00
- Company Response
Hello, we are sorry for the delays, but currently due to unprecedented worldwide supply chain and logistics challenges that are out of our control, we unfortunately cannot guarantee any item availability or delivery date. Thank you for your patience and collaboration. - Rest assured we are doing everything we can to provide you with the most up-to-date and accurate information at our disposal, but we thank you in advance for your patience and collaboration should extra delays occur. We sincerely apologize for any inconvenience this may cause.