They quote you at $29 for assessment and promise to tell you if there are any additional costs, but after simply assessing and removing a lightbulb suddenly the bill was $133 (with a discount he told me), but neglected to tell me prior to of the extra cost incurred with removing that lightbulb which I easily could have done on my own. The guy from Gulliver was extremely unprofessional, constantly taking personal phone calls throughout and had a very rude demeanour. I neglected to receive any invoice. When I called back the next day, I asked the lady if the technicians for sure tell you about any extra costs prior to incurring them, which she promised me they definitely do. I told her about my experience and she proceeded to basically call me a lia r and get very defensive on the phone. All I was offered was very rude remarks and discounts if I was a returning customer on my next garage door repair with them.
PLEASE BEWARE OF FALSE ADVERTISING!
I then received an e-mail from Gulliver Garage Doors tonight in response to my online review. Not only is it extremely unprofessional and childish, but also quite aggressive. Makes me slightly worried for my safety. Please beware of this company.
- Approximate cost of services:
- $131.00