Pristine Plumbing & Drainage

I called at night about a dripping ceiling in the basement of our 1923 house. They answered right away and had several ideas of what it could be. The intake person was clearly knowledgeable. It was not an emergency however I was able to make an appointment for 2 days later. The plumber was very friendly, professional and on time. He tested a few theories and decided it was the wax seal from the toilet above. A quick fix and problem was solved. Before doing any work, he went over what he would be doing and made sure I approved. When the work was done, he invited me to call if the leak (which as far as we could all see was solved) persisted in case the problem had multiple sources (which it didn't). I felt that the entire team wanted to help us fix the issue and were there for us afterwards if needed. I would definitely recommend them and absolutely use them again.