Pristine Plumbing & Drainage

Plumbing
201 – 9133 Capella Drive Burnaby BC V3J 7K4
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98%

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Reviews by rating (past 12 months)

Reviews for Pristine Plumbing & Drainage

Average customer rating:
9.9 10 (51 reviews)

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sharrison
sharrison
1 review New Westminster, BC
10/10

Drain clearing

I trust them to respond fast and do good professional work for a fair price.

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Company Response

Thank you, we're glad you are happy with the service.

rich
rich
1 review New Westminster, BC
10/10

Plumbing

The plumbing problem was solved. He did a great job, was diligent to find the fault and conducted himself in a professional manner.

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Company Response

Thank you Rich. I'll be sure to pass this on to your service tech, Michael.

ads in Vancouver, British Columbia
ads in Vancouver, British Columbia
7 reviews Vancouver, BC
10/10

Quick service, good work

We sprung a leak where the main pipe to our property meets the city water supply, and needed to get it identified and fixed immediately.

Pristine wasn't the cheapest, but I appreciated that they gave a fixed price (others were more wishy-washy) and could complete the work right then and there.

They identified the problem, replaced a cheap plastic part with a copper one, and did a good job of cleaning up the worksite.

I would use them again and would recommend them to others.

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Company Response

Thank you for the feed back. It's our policy to provide an upfront quote for the work, so there's no surprises when given your final bill. We're glad you were happy with this and the work provided.

anders.lam
anders.lam
2 reviews Burnaby, BC
10/10

I hired them to clean the drain tiles as they were not draining.

Prestine plumbing did an excellent job. Not only did they clean my drain tiles, they located the problem of why they were not draining properly. As such, the uncovered 2 sumps that I did not know about and fixed a broken pump. They went above and beyond to ensure an excellent customer experience.

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Company Response

Thank you for your kind words, it was our pleasure getting your system back into working order.

oasissmp
oasissmp
1 review , BC
10/10

Drain tile replacement

We recently had Daniel and his crew out to our home to replace our aging drain tile system. Of course this is a major commitment . His quote was prompt and self explanitory. He started and completed the job on time and budget. His crew was respectfull of our property and allways explanied when we had questions. Daniel answered my calls and texts when needed. Our yard was left is the best condition possible due the type of job.

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Company Response

Thank you Shane. We're glad to hear you were happy with the service.

farnsworth.sean
farnsworth.sean
1 review New Westminster, BC
10/10

House Drainage

Daniel and his team were very professional and were wonderful to deal with. Daniel is a great communicator and gave us a heads up on all the work he was doing and any potential issues we might run into. Overall they did a great job and we are very happy and would happily hire Pristine again.

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Company Response

Thank you Sean, we look forward to working with you again.

Lisa in Port Coquitlam
Lisa in Port Coquitlam
1 review Port Coquitlam, BC
10/10

Partial Drain Tile Replacement - Honest, Reliable, Professional

Daniel and his team are excellent. I have had two floods in my basement. Each time I was told by the person servicing us that all we needed to have the drain tiles flushed. After have flushed three times in as many years the problem just kept getting worse. Called Daniel last summer. He came to the house within a day, performed a camera inspection and provided a quote. I had a builder friend and he said the quote was reasonable so I decided to go ahead. His crew showed up the following week as promised. After a few obstacles, 8" of concrete to get through and 7 feet of digging to get down to the drain tiles the job was completed on time and my yard was left clean and tidy. I have waited until now to post a review to see how the drain tiles would perform during the wet weather. I am please to report that our basement has never been drier. I would recommend Daniel and Pristine to anyone.

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Company Response

Thank you Lisa, we're happy to hear you no longer have flooding issues.

Morgan
Morgan
1 review New Westminster, BC
10/10

Sewer Line Repair

Daniel did a great job by fixing the problem in a timely manner. Good communication with pictures before and after. The quality of conversation is top notch!

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Company Response

Thanks for choosing us to help with this project. We always try to resolve the issue ASAP when an essential service is compromised.

Candice from Surrey
Candice from Surrey
2 reviews Surrey, BC
10/10

Shower handle cartridge broken

They were awesome. Called with an asap call for my rental suite. This is the only showe my tenants have. So I needed the repair to be done ASAP. Called several people. Michael was great. He had Daniel there first thing the next morning. They called with an estimate. Saved me money by finding a screw and not buying a whole part. They were honest and great. I highly recommend them.
From Candice Galamini

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Company Response

Thank you Candice. It was our pleasure to help.

Erik
Erik
3 reviews New Westminster, BC
10/10

Garage Perimeter Drainage

Daniel and his crew mapped out and installed perimeter drains along the sides of my garage. They dug everything out by hand, chiseled out the retaining wall to run the drain through and was careful to avoid the gas lines. They were able to finish the job in two days and everything was done neatly. I like that they picture documented the drainage lines before back filling to ensure that everything was done to code. They are very professional and courteous! It was a pleasure working with them and I would definitely hire them again!

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Company Response

Thank you Erik, I'll be sure to pass on your kind words to my team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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