Pristine Plumbing & Drainage

Plumbing
201 – 9133 Capella Drive Burnaby BC V3J 7K4
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98%

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Reviews by rating (past 12 months)

Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (61 reviews)

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LC
LC
1 review Coquitlam, BC
10/10

Replacing new main water line from city shutoff to house

Daniel and his team of Michael and Andrew were very professional and meticulous in their work. Daniel explained what my best options were and provided me with a quote the same day. All permits and call to BC 1 were done prior to work being done and the job was completed in three days with a fourth day required for the city inspection which passed. The team did their very best to preserve my lawn and did a very good job back filling and replacing the grass sections. Work area was left spotless and you could not tell that a trench had been dug. Given the quality of workmanship and warranty provided, I would not hesitate to recommend Daniel and Pristine Plumbing.

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Company Response

Thank you so much for the feedback. We always make sure to follow City rules and acquire permits for such work. Thank you for choosing Pristine Plumbing.

nirmal_gyawali
nirmal_gyawali
1 review New Westminster, BC
10/10

Drainage leakage !!

Great job! Reliable team ! community focused team ! Fixed my clogged drainage problem within an hour !!!

Thankyou

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Company Response

Thank you so much, we really appreciate your feedback.

Lynda Kennedy from Coquitlam
Lynda Kennedy from Coquitlam
5 reviews Coquitlam, BC
10/10

Kitchen & Bathroom Reno

First I want to thank Pristine for being one of the trades who responded very quickly and timely every time we contacted them. This was not the case for the majority of the trades we reached out to during our reno!
We were very impressed with Daniel. We needed our dishwasher and kitchen sink functioning again after counter installation. Daniel reinstalled a toilet and put in our new bathroom sink, which was a difficult task. We'd purchased an undermount sink which was already attached to a quartz countertop. We also bought an additional vessel sink, which we wanted to replace the undermount sink. Daniel had to figure out a way to remove the attached undermount sink without damaging either the sink or the countertop, as well as how to mount the vessel sink in its place. This also meant reconfiguring the plumbing to match. He did a fabulous job!! We would highly recommend Pristine Plumbing and won't hesitate to use them again for future jobs.

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Company Response

Hello Lynda, thank you for taking the time to write a review. We are delighted to hear you had a pleasant experience with us and look forward to working with you again in the future.

annaanddoug
annaanddoug
1 review Burnaby, BC
10/10

Emergency repair

Prompt service. Great customer service. Job completed correctly. Showed up early and did a great job. Phone updates on timing and understanding for an pensioners needs.

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Company Response

Thank you Doug, we're delighted to hear your feedback. I'll make sure to pass this on to your service technician Michael.

bg
bg
1 review Burnaby, BC
10/10

Kitchen Pipe Clearing.

Fast. Flawless. Professional.

Couldn't have been happier with Daniel's response time to my request for a quote, or the calibre of work from his crew the very next day. A+ experience. They'll be my go-to for all future work.

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Company Response

Thank you for taking the time to provide your feedback. We're happy to hear you had a pleasant experience with us and look forward to working with you in the future.

Paul
Paul
1 review , BC
10/10

Drainage

Pristine plumbing took on a difficult job, with a few different problem areas and a lot of digging, and got it done right! Definitely a relief to have this difficult drainage issue delt with.

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Company Response

Thank you Paul. This was a challenging one, I'm glad we got the issue resolved for you.

Nelson from Burnaby
Nelson from Burnaby
5 reviews Burnaby, BC
10/10

Hot Water Heater, etc.

I hired Pristine to do tackle several jobs at once. Daniel and Michael replaced my hot water heater, PRV, main shut-off valve and toilet fill valve. Getting an estimate was easy and they stuck to it despite running into a few issues here and there. Their price was competitive, neither high nor low, based on other quotes I received. They were both professional, courteous and a pleasure to deal with. Daniel was easy to get a hold of and returned calls promptly. Top marks – thank you.

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Company Response

Thank you for the feedback, it was our pleasure to work for you. We're glad your happy with the service.

Moira
Moira
1 review Vancouver, BC
10/10

plumbing - clogged pipe

Very professional and knowledgable plumber! He was able to come the same day I called and explained everything to me as he was going including what he was doing, why and the cost and any options available. Very polite and friendly. I will recommend this company to anyone who asks and call them again in the future.

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Company Response

Thank you Moira, I'll be sure to pass your feedback on to Michael.

wilsonyeung89
wilsonyeung89
1 review Vancouver, BC
10/10

Main drain blockage clearing

Extremely professional, capable, and knowledgeable. Patient in explaining the work and issues, provided progress updates during the work, and ensured I was satisfied with the work before completion.

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Company Response

Thank you for the feedback.

markjvanb
markjvanb
1 review Coquitlam, BC
10/10

Drain tile replacement

Pristine Plumbing & Drainage
778-980-1883
322 Boyne Street
New Westminster
BC
V3M 5K1
CANADA

The entire perimeter of the house had the drain tile replaced. Daniel was very prompt with coming out for a quote, and the quote was in my inbox that evening. As he was the lowest quote (and the best communicator) we awarded the job to him. They took 2.5 weeks to complete the job and worked Monday to Friday non stop. They respected our landscaping and replaced what they could to the original state, right down to vacuuming stones out of the grass!. You would not even know we had the tile done when looking from the front yard!! The workers were very polite and kept a clean site the whole time. Excavations were properly yellow taped off. Permits were pulled and inspected by the city.

We would definitely recommend Pristine Plumbing to anyone who needs drain tile replaced on their property.

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Company Response

Thank you for the kind words, I'll be sure to inform the team you were happy with the service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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