Danny was nice enough to come to the house a few times, but this guy does not have enough experience with furnace. He replaced some parts only to tell us the furnace needed to be replaced. He cost us lots of money without any results. This last for two weeks with no heat and the temperatures were -10.
Not happy, would not recommend him.
- Approximate cost of services:
- $400.00
- Company Response
This individual is being completely unreasonable with this review. I attended this address 5 times trying to work with the owner in rectifying her furnace issue. What she doesn't mention is that this is her rental unit so accessibility was always an issue. From the onset of this repair this person asked me to try and see what I could do to repair the issue as opposed to replacing it so that is what I did. I tried a number of things to see if I could eliminate a part as opposed to replacing the unit. However after trying these things the diagnoses became more clear that the heat exchanger was cracked. A diagnosis that the next technician came to as well. This person is completely disregarding my efforts in trying to come to the most cost effective solution for her unit and also fails to mention that as a compromise I did not charge them anything for coming out or for my labour when installing the part. I also provided them with a severely discounted rate for a new installation recouping all their costs spent for the replacement part. Furthermore my diagnosis allowed her and her tenants to maintain a safe living environment.