Repair Care

Appliance Repair
Plumbing, Electrical - Relax & Enjoy Home Repairs and Upgrades
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89%

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Reviews by rating (past 12 months)

Reviews for Repair Care

Average customer rating:
9.1 10 (355 reviews)

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Helen  in midtown
Helen in midtown
12 reviews Toronto, ON
10/10

Washer Repair

Very professional. Knowledgeable technician. I thought it was a bit expensive given that it was a simple fix with no parts need; however, you can't put a price on honesty and professionalism. Would recommend.

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Company Response

Thank you for your review Helen and letting us know about your experience with our company. We are so pleased to know that you experienced the RepairCare quality of service that sets us apart. At RepairCare, we strive to be fair, professional and ethical at all times. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is we always try to book the same day or next day service for fast efficient service. All our technicians are very friendly and knowledgeable. They are amazing and will go above and beyond when they can. They will even give you tips to help prolong the life of your appliance. We invite you to call us for all your future repairs needs Helen.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team

Tess
Tess
0 reviews Toronto, ON
8/10

Customer Service!

Repair Care
(888) 501-9702
25 Royal Crest Court Suite 203C
Markham
ON
L3R
CANADA

The customer service I received from Tarah was exemplary - not just in the repair sector (in which the standard is relatively low) - but across all sectors. Tarah is courteous, able, fair-minded and diligent. I had an unsatisfactory explanation from Repair Care which I took to Tarah. She listened, genuinely - unlike so many in customer service who only ever read from a script. That alone was a marked difference, her attitude was to solve the misunderstanding in a manner fair and appropriate to all. She did exactly this and in a timely fashion. Repair Care is lucky to have her as she is the perfect ambassador and her conduct makes one respect the company and trust its standards and those of its employees.

I would recommend Repair Care because of the way they resolved this issue. Clearly this good grace comes from the top. Well done Repair Care

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AH in Mississauga
AH in Mississauga
0 reviews Ottawa, ON
0/10

Company very dishonest

Repair Care
(888) 501-9702
25 Royal Crest Court Suite 203C
Markham
ON
L3R
CANADA

This company tricks you by saying there is an upper limit on the amount they will charge for service. However, they get around this by drastically inflating the price of any parts you need to buy.
And if you say, "I'll get my own part" since Reliable Parts or somewhere else is half the price, they say "OK, but then we won't warranty the repair."

Very, very shady business.

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Elizabeth
Elizabeth
2 reviews Brampton, ON
10/10

Washing machine repair.

Washing machine wasn’t working.
Technician named Washington arrived on scheduled time.
He was efficient, and knowledgeable, very polite.
Pricing was fair.

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Company Response

Thank you for your review and for letting us know about your experience with our company and Washington Elizabeth. So glad you experienced the RepairCare quality of service we stand behind. Customer service is at the forefront of all we do. It is our company standard to provide friendly, efficient service. We required all our technicians act in a manner that is fair, professional and ethical at all times. Going above and beyond when they can. They will even give you tips on how to run and maintain your machine to prolong its life. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future repairs needs Elizabeth.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.
Sincerest Regards,

RepairCare Customer Service Team

Christine from Toronto
Christine from Toronto
3 reviews Toronto, ON
10/10

Fridge Repair

Repair Care
(888) 501-9702
25 Royal Crest Court Suite 203C
Markham
ON
L3R
CANADA

I'll wait a couple of weeks to be sure the freezer doesn't ice up again (the problem has been ongoing since August and I had another company, not on Homestars, look at the fridge before Repair Care).

I want to post a cautiously-optimistic review now. First, my speech impairment makes it difficult for me to talk over the phone, so thank you for communicating with me by e-mail. Next, thank you for the technician who came the day after I requested service. Your technician read my notes about the fridge before he started work. He cleared the ice build-up from the freezer, tested the freezer and found and replaced a faulty defrost thermostat. The technician also checked out the fridge part.

Labour costs were exactly what you quoted in your e-mail, and the faulty part was replaced during the same visit. Labour costs were much cheaper than "the other company." I hope the problem is properly diagnosed and fixed now, but will call Repair Care for any future repairs. My thanks!

Added Oct 19: The problem seems to be solved! There's no ice build-up in the freezer and the fridge part is cooling properly. Thank you again, Repair Care!

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Company Response

Thank you for your review and letting us know about your experience with our company Christine. We are pleased to know that you are satisfied with the service we provided and that you would recommend us to your family and friends. Customer service is at the forefront of all we do. One of the ways in which we do that is to provide same day or next day service. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track. We like to say "Don't pull your hair, call RepairCare!" Just like you Christine, many of our clients appreciate our flat fee. We charge for the fix, not the time. The flat fee gives you unlimited labour, includes the diagnosis, includes the service call, includes the diagnosis and includes return visits and additional labour. Our clients value the peace of mind that no matter how long the repair takes or if additional visits are required, you will not have to pay more. Thanks, Christine. We invite you to call us for all your future repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards, 
RepairCare Customer Service Team

beharkaren
beharkaren
1 review Toronto, ON
10/10

Washing machine

Professional honest knowledgeable
Caring
Everyone at Repaircate - Cody who scheduled appointments, Floyd the technician, and Lilia the customer service manager were first rate and went abopve and beyond to resolve all issues
Would only ever use this service!

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Company Response

Wow Karen!! Thank you for such an amazing review and for letting us know about the experience you had with our company. At RepairCare customer service is at forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. We hold both our office staff and technicians accountable to a high-level quality of service that is a cut above the rest. We are so pleased that you were able to experience the RepairCare quality of service that we stand behind. Floyd is an amazing technician. He makes all effort to provide the best experience for our clients. All our technicians are amazing and they will go above and beyond when they can. Cody is a wonderful addition to our company. He truly demonstrates the care and attention we desire from our booking agents. Lilia is our Office Manager here at RepairCare. Her commitment and desire to run an effective and efficient team is just some of her so many attributes that create the office environment and team that provides the quality of service we strive for. Karen, we invite you to call us for all your future repairs needs. Thank you for choosing RepairCare. We appreciate your business.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,

RepairCare Customer Service Team

bmanzoli
bmanzoli
1 review , ON
10/10

Washer/dryer repair

Awesome experience from first phone call from the booking agent to the repair and follow up.

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Company Response

Thank you for such a great review and for letting us know about the experience you had with our company. At RepairCare customer service is at forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. All our technicians are amazing and will go above and beyond when they can. We hold both our office staff and technicians to a high level quality of service that is a cut above the rest. Wed are so pleased that you were able to experience the RepairCare quality of service that we stand behind. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

roza
roza
1 review Toronto, ON
10/10

Miele leaking dishwasher

So happy to get things done so fast. Repaircare came on Saturday and got it done right away. Happy!

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Company Response

That's great Roza. Thank you for letting us know about your great experience with our company. We are a company that understands how frustrating and stressful it can be when something needs repair. One of the ways in which we do that is to provide fast efficient service. We always try for the same day or next say booking. We like to say "Don't pull your hair, call RepairCare!" You are a pleasure to work with Roza and we invite you to call us for all your future repairs needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

Jackie in Nepean
Jackie in Nepean
1 review Ottawa, ON
10/10

Washer Repair

Washer was leaking and called Repair Care. The technician seems knowledgeable and was honest. He didn't try to make money out of me and instead advised me to purchased a new washer due to the nature of the repairs.

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Company Response

That's great! Thanks for letting us know about your experience with our technician Jackie. Honesty is something we expect from all our technicians and office staff. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. We value each and every one of our clients and are determined to provide service that is a cut above the rest. We are so pleased to know that you experienced the RepairCare quality of service we stand behind. Jackie, we invite you to call us for all your repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team

Lorne Goodman from Thornhill
Lorne Goodman from Thornhill
19 reviews Vaughan, ON
10/10

Fridge Repair

Door gasket was torn where the two doors close and seal together.
Purchased extended warranty from Lowe’s when fridge waspurchased in 2016.
Called warranty provider repair care, service tech came next day and ordered new part, replaced part and fridge door seal is fine now.

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Company Response

Thank you for your review and letting us know about your experience with our company Lorne. Customer service is at the forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is we always try to book the same day or next day service for fast efficient service. All our technicians are very friendly and knowledgeable. They are amazing and will go above and beyond when they can. They will even give you tips to help prolong the life of your appliance. Our flat fee is amazing. It gives you the peace of mind that no matter how long the repair takes, you will not pay more than the flat fee. We charge for the fix, not the time. We are so pleased that you experienced the RepairCare quality of service we stand behing. We invite you to call us for all your future repairs needs Lorne.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care. My name is Koby Lerner and I am the owner. First thing first, I wanted to thank you for considering us for your appliance repair needs. As a homeowner myself I know how stressful it can be when something we depend on isn't in working order. Rest assured that we will always keep you in the forefront in every decision and in every step of the way. We will maintain constant communication with you so you can have the piece of mind that you deserve. We will always go above and beyond for you. We will do everything we can to make you a raving fan. We know that our success is directly dependent on your satisfaction so you can be sure you are in good hands. Contact us now and enjoy our amazing and Stress-Free service.

We are proud of our mission statement:
We Strive to be: FAIR PROFESSIONAL & ETHICAL, Keeping CUSTOMER SERVICE at the forefront of all that we do! going ABOVE & BEYOND when we can. Sometimes we don’t get It RIGHT but we are committed to making It RIGHT!

CATEGORIES
Appliance Repair, Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
We pride ourselves on our impeccable customer satisfaction to meet your needs. We want you to know that you can rely on our skilled technicians to fix any of your home appliances with great quality. We work around your schedule to deliver our excellent services. Repair Care vans come fully stocked with the parts your home needs to get it up and running. We offer emergency and same day repair so make sure we are able to fit your needs! Our knowledge of home repair covers many major services such as: - Appliance Repair - Plumbing - Windows & Doors - Electrical Repairs - Home Security - Filtration Systems - AC & Furnace - Flooring - Roofing. We know our stuff and look forward to your calls. Allow us to give you the best service around. We ensure you a hassle-free life with RepairCare home services
BRANDS
Repair Care services all major appliance brands and our vast knowledge of each one allows us to serve you better! We work with the following brands: Bosch, Electrolux, Fisher & Paykel, Frigidaire, KitchenAid, Kenmore, Magic Chef, Maytag, Miele, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf and more. Our dedication to appliance repair sets us apart. Our skilled technicians span over numerous brands and understand issues specific to each one. RepairCare know what it can be like to have an appliance on the fritz, but worry not because our team is on it! We come equipped with the parts we need for each appliance and appliance brand.
SPECIALITIES
RepairCare specializes in Fridge, Stove, Oven, Mixer, Dishwasher, Washer, Dryer, AC, Furnace and other major home appliance repairs regardless of make, model or style. We have a team of skilled technicians on standby ready to help you today. Our same day and emergency repair is outstanding. Repair Care technicians are easily able to determine and diagnose the cause of your appliance’s malfunction and eagerly await your call. Our vans are loaded and ready to go with all the parts you need for your major appliance. We specialize in all areas of your appliance repair needs. Many times, there are common, easy solutions to your appliance’s malfunction and our technicians are able to quickly fix the problem. Choose RepairCare to get the job done right!
WEBSITE
https://www.repaircare.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Debit, Credit, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$120
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.