Repair Care

Appliance Repair
64 West Beaver Creek Richmond Hill ON L4B 1G5
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Repair Care

Average customer rating:
9.1 10 (448 reviews)

Sort by

MGangadeen
MGangadeen
1 review Toronto, ON
10/10

GE Elite Fridge Not Cooling

My fridge stopped cooling for over 2+ weeks now, and I had 4 different refrigerator company come to diagnose the cooling issue before Repair Care came to look at my fridge. All of the companies diagnose the problem with different recommendations. On top of it all the other 4 companies were unprofessional, disregarded my property and were looking just to stick you with a very expensive bill. Finally, I got Merv from Repair that was very professional, clean, honest and was well prepared because of he did his homework regarding my issue. After pinpointing my issue and resolving my cooling issue Merv reassured me that for all my troubles he's going to ask the Client Rep Manager (Tarah) to waive my cost. My jaw dropped and couldn't believe a company would even consider this after fixing my fridge and going through that horrific experience with my fridge. All I have to say is that Repair Care made me feel "cared for" and human again and they didn't treat me like a number, they also restore my faith that there are still honest and good companies out there in the refrigerator industry and know what their doing. I will 200% definitely be recommending Repair to my family, friends and others. Keep up the fantastic work your doing Repair Care!

Was this review helpful?
Company Response

WOW!! WOW!! WOW!! Thank you for your review and letting us know about your experience with our company. At RepairCare, our company mission statement is "We strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right." Your review really reflects the core/heart of our company. Our entire team from office staff to technicians work very diligently to make our clients feel valued and appreciated. Thank you so much for letting us know our hard work and efforts is being "felt" by our clients and thank you for choosing RepairCare. We appreciate your business and invite your to call us for all your major home appliance repairs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Dishwasher

Great job diagnosing the issues with my dishwasher, ordering parts and repairing the unit. Great customer service

Was this review helpful?
Company Response

Fantastique! Thank you for your review and letting us know about your experience with our company. At RepairCare, we are a company that understands the stress and inconvenience a broken appliance can cause. We want to be part of the solution not add to the problem. As such, we strive to provide a high level of quality service, that is fast, friendly and efficient. Our office agents work hard to always keep you updated on what is happening with the repair so you never feel forgotten. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite your to call us for all your major home appliance repairs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Salty
Salty
2 reviews Surrey, BC
10/10

Dishwasher pump replacement

We are SO impressed with RepairCare service and in particular, technician Andy. He arrived on time, quickly diagnosed the problem, had the part required with him, and replaced the part. He also respected the social distancing. Thank you, RepairCare, once again.

Was this review helpful?
Company Response

Awesome! Thank you for you review and letting us know about your experience with our company and Andy, Salty. We too are impressed with Andy. He has been a part of our team for many years and really understands and takes to heart our company's vision and values. We hold all our technicians accountable for providing service that is fast, efficient, friendly and respectful and we want you to feel like the valued client that you are. Thank you for letting us know we are achieving our goals, Salty. and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Diane
Diane
3 reviews Toronto, ON
10/10

Jenn Air range repair

RepairCare and their technicians are very knowledgeable, polite and efficient. Setting up the appointment was fast and easy and the tech, Campbell, who visited our home did a great job. DG

Was this review helpful?
Company Response

Amazing!!Thank you for your review and letting us know about your experience with our company, Diane. At RepairCare, we strive to be fair, professional and ethical at all times,keeping customer service at the forefront of all we do. As such we hold our technicians and office staff accountable for providing a high level of quality service we can stand behind. Service that is fast, friendly and efficient service that makes you feel like the valued client that you are. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliances. Stay Safe!

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Rose in Toronto
Rose in Toronto
1 review Toronto, ON
10/10

Leaky dishwasher

Great experience with this company. They are upfront from the very beginning about costs so no surprises. I had contacted them and within 24 hours I had Mohammed show up to fix my leaky dishwasher.

Mohammed was professional, knowledgeable and gave me some tips on taking care of my dishwasher. His service was hands down amazing and had my dishwasher back up and running in about an hour or so.

None of these type of services are cheap, you get what you pay for as they say, I'm so glad I got these guys to come in.

I would definitely recommend this company and have them back for any further repairs if I need to.

Was this review helpful?
Company Response

Wow!! Thank you for your review and letting us know about your experience with our company Rose. Wow!! I could have said it better. At RepairCare we understand how difficult it is to run a home with a broken appliance. As such we do our best to provide same day or next day service. Service that is friendly, professional and efficient. We strive to be fair, professional and ethical at all times, going above and beyond when we can. We are always upfront about our pricing so you can make a well informed decision before deciding to repair or replace and if you do fix your machine, our technicians will provide helpful tips to maintain and prolong the life of the machine. It is the RepairCare quality of service we can stand behind. Thank you for letting us know we are achieving our goals. We invite you to call us for all your major home appliances, Rose. Thank you for choosing RepairCare. We appreciate your business. Stay Safe!

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Private User
Private User
Private User reviews Pickering, ON
10/10

Microwave Repair

The repair was not worth moving forward-parts and labour are practically the cost of a new microwave. Therefore we are purchasing a new unit with longer warranty capabilities. Thank you.

Was this review helpful?
Company Response

Great! Thank you for your review and letting us know about your experience with our company. At RepairCare, we strive to be fair, professional and ethical at all times. As such, we are very upfront about the cost of the repairs before you get involved with the repair. We want to make sure our clients make a will informed decision before choosing to repair or replace. Thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repairs. Be safe.

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Private User
Private User
Private User reviews Calgary, AB
10/10

Stove top replacement

We needed to replace our condo glass stovetop. We called this company and were able to schedule a same day service call. The representative was pleasant and up front about the pricing, and our technician Mohammad was professional, polite and extremely knowledgeable about the product. We appreciate all the safety precautions taken during this pandemic and the over and above service he provided.

Was this review helpful?
Company Response

Fantastic! Thank you for letting us know about your experience with our company and our technician. We agree, Mohammad is a fantastic technician. His visions and values for client care really align with RepairCare's motto and philosophy. We strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repairs. Be safe.

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fast and friendly service on washer repair

My washer broke down on Mother's day, i called the company where I purchase washer for warranty repair and they told me to contact Repair Care. Repair Care contacted me and sent their technician to fix the next day. Their service is friendly and fast, the technician did the job fast and very willing to help. I would recommend Repair Care to my friends and family. Since my washer is still under warranty, i did not pay anything. The cost is just my estimate.

Was this review helpful?
Company Response

Amazing. Thank you for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind and that you would recommend us to your family and friends. Our office staff and technicians strive to pprovide the high level of quality service our clients deserve. Thank you for letting us know we are on the right track and are achieving our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business and Be safe.

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

outofsight1 in Oshawa
outofsight1 in Oshawa
1 review Oshawa, ON
10/10

Service call

Professional, Quick and understanding. If you are looking for appliance repair, look no further. Repair Care is all you need.
Inez is a lovely man and made my day.
I highly recommend this company

Was this review helpful?
Company Response

Amazing!! Thank you for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. Nez plays an important part for our team. We hold our office staff and technicians accountable for providing a high level of quality service to show our professionalism, understanding and most importantly to make you feel like the valued client that you are. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Be safe.

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher repairs

I have used Repair Care a number of times over the last several years. There service is excellent, professional and prompt. It is never a happy time when an appliance stops working. They recognize that and do their best to make it right.

Was this review helpful?
Company Response

WOW!!! Thank you for your review and letting us know about your experiences with our company. You really seem to understand the philosophy behind RepairCare. WOW!! At RepairCare, if we can say we were fair, professional and ethical at all times, to all parties involved while keeping customer service at the forefront of all we do and go above and beyond when we can, then we have done what we promised. We know that sometimes we don't get it right but we are committed to making it right. Thank you for letting us know we walk the walk and talk the talk lol and thank you for continuing to choose RepairCare for all your major home appliance repair needs. We truly appreciate your business. Be safe.

Best Regards,
RepairCare Team
Don't pull your hair, Call RepairCare!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the problem. At RepairCare strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. We are committed to providing a high level of quality service we can stand behind. Thank you for choosing RepairCare. We appreciate your business.

We are proud of our mission statement:
We Strive to be: FAIR PROFESSIONAL & ETHICAL, Keeping CUSTOMER SERVICE at the forefront of all that we do! going ABOVE & BEYOND when we can. Sometimes we don’t get It RIGHT but we are committed to making It RIGHT!

CATEGORIES
Appliance Repair
SERVICES
1) Fridge Repair 2) Stove Repair 3) Oven Repair 4) Dishwasher Repair 5) Cooktop Repair 6) Microwave Repair 7) Washer Repair 8) Dryer Repair 9) Fridge Install 10) Stove Install 11)) Oven Install 12) Cooktop Install 13) Dishwasher Install 14) Microwave Install 15) Washer Install 16) Dryer Install
BRANDS
Repair Care services all major appliance brands and our vast knowledge of each one allows us to serve you better! We work with the following brands: Bosch, Electrolux, Fisher & Paykel, Frigidaire, KitchenAid, Kenmore, Magic Chef, Maytag, Miele, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf and more. Our dedication to appliance repair sets us apart. Our skilled technicians span over numerous brands and understand issues specific to each one. RepairCare know what it can be like to have an appliance on the fritz, but worry not because our team is on it! We come equipped with the parts we need for each appliance and appliance brand.
SPECIALITIES
RepairCare specializes in Fridge, Stove, Oven, Mixer, Dishwasher, Washer, Dryer, AC, Furnace and other major home appliance repairs regardless of make, model or style. We have a team of skilled technicians on standby ready to help you today. Our same day and emergency repair is outstanding. Repair Care technicians are easily able to determine and diagnose the cause of your appliance’s malfunction and eagerly await your call. Our vans are loaded and ready to go with all the parts you need for your major appliance. We specialize in all areas of your appliance repair needs. Many times, there are common, easy solutions to your appliance’s malfunction and our technicians are able to quickly fix the problem. Choose RepairCare to get the job done right!
WEBSITE
https://www.repaircare.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Debit, Credit
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Certificate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$120
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.