Excellent work, everything delivered as promised. The initial quoted price was not changed even though removing our giant old furnace took much longer than expected. Also, the connecting piece to the older and wider duct system had to be custom made, again, no extra charge. They installed both new furnace and water heater for us, everything works perfectly ever since. (November 2014)They took the old water heater and brought it back to the company we were renting from; service included in initial quoted price. Best price in the market and great service!