Tap 2 Drain Plumbing Services

Plumbing
Unit 1006 - 7111 Beatty Dr Mission BC V2V 6C4
Write a Review
Write a Review
Website
HomeStars
Plumbing
Tap 2 Drain Plumbing Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

76%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Tap 2 Drain Plumbing Services

Average customer rating:
8.8 10 (8 reviews)

Sort by

Wendy
Wendy
1 review Langley City, BC
0/10

Call back due to poor workmanship

I have used this company in the past as I had read their reviews and felt comfortable that they would "stand" behind their work. I now realize that this is not so! The kitchen faucet installed brand-new by one of their plumbers has worked itself loose. This is something that would not happen if the base and the 2 screws are tightened enough. This was an error made by the original plumber. When I contacted Tap 2 Drain, the receptionist was very pleasant and agreed to waive the call-out fee as it was to fix something incorrectly done by their employee. On the day of service, a plumber contacted me to say that there WOULD be a $139.00 call out charge since the faucet had been installed 3 years ago. I don't particularly care if it was installed a week ago or 20 years ago, if it wasn't done correctly it should be fixed at no additional cost to me. I am 71 years old and have lived in several homes where faucets NEVER went loose, even after many, many years of use. I do not trust or recommend this company as a result. Why would I have them back to fix their error, pay more money and perhaps end up in the same situation in a few months or a few years? Save your money and find a company that "stands behind" their work!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Tap 2 Drain has a 1 year warranty on all of our work, which is stated on our invoices. I'm sorry that we were unable to satisfy your expectations. We did waive our normal $99 call out fee to help you out. The price quoted by our Journeyman Plumber was for labour because the faucet was 3 years old and well out of warranty.

Studio fitrx  in Mission
Studio fitrx in Mission
0 reviews Mission, BC
10/10

Quick & dirty

Aaron showed up on time and figured out a solution to our issue within minutes where other companies missed the boat entirely! Great job and friendly service! Thank you Aaron!

Was this review helpful?
Company Response

Thank you so much for the review! Tap 2 Drain is always pleased when our techs can quickly solve problems and make our clients smile.

Scully in Mission
Scully in Mission
0 reviews Mission, BC
10/10

Install new kitchen faucet.

We received Excellent service from Tap2Drain. Friendly staff. We called one afternoon and a plumber was at our place by 5:00 pm the same day. Only took him until 5:45. Job well done! Thanks again for the Excellent service Tap2Drain!!

Was this review helpful?
Company Response

Thank you so much for the awesome review! We at Tap 2 Drain love to make you smile!

Robyn in Mission
Robyn in Mission
1 review Mission, BC
10/10

backed up drainage

Tap to drain responded immediately to our emergency back up! thank goodness for Tap to Drain! They knew exactly what the problem was and fixed it right away!! Thanks Tap to Drain!!

Was this review helpful?
Company Response

Thank you for the great review! The staff at Tap 2 Drain loves to make you smile!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Home Emergency

Very Impressed with Tap2Drain! From the moment I spoke with a representative to the end result, 110% professional! Was given the run around by a different company; wasted over five hours. Called Tap2Drain & they were at my door in 25 minutes! Cheaper, processional and overall better than any other plumbing company around! I have already shared my experience on social media and to friends and family! Keep up the amazing work Tap2Drain!

Was this review helpful?
Mike in Mission
Mike in Mission
1 review Mission, BC
10/10

Plugged sink and custom toilet installation

Called tap 2 drain late on a Sunday , owner actually picked up, and scheduled an appointment the following day. Aaron came out and fixed my clogged sink and made it so that if it happened again I would know what to do. Was clean and courteous and overall a nice guy. Then I asked him about my shop toilet that was leaking water on the floor every time it was flushed, found out the floor underneath the toilet was rotten and needing replacing. Rather than doing the job, Aaron explained in great detail how to do it myself and save me some money. I thought wow never hear that often, willing to turn away extra work. So a couple weeks went by and my wife convinced me to get Aaron back to tackle the job. I think she new better that it would never get done, and she’d have to put up with a lot of my cussing. I have to say Aaron did a fantastic job of replacing the floor and replacing my toilet. And Dorothy from there office called a week later to make sure I was happy with the work that was completed. End of the day I give Tap 2 Drain high marks for a job well done.

Was this review helpful?
Company Response

Thanks, Mike! So glad we could make you smile :)

Private User
Private User
Private User reviews Mission, BC
10/10

Bathroom reno

From the moment I made the call to the office to the final finish of the job they were open, honest and very helpful. No hidden fees at the end. They truly are THE NICE GUYS! will be recommending them.

Was this review helpful?
Suzanne Bell from Langley
Suzanne Bell from Langley
12 reviews Langley, BC
10/10

Bathroom Renovation

Professional, friendly and on time. Appreciated the extra steps of booties to protect my carpets. Consulted with me throughout the job and went through the finished product after work completed. Will use again and will recommend.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tap 2 Drain Plumbing Services

Our Clean, Friendly, Knowledgeable Plumbing technicians take special care to protect your home from start to finish by always wearing booties, using drop cloths and cleaning up after.

No matter what problem you’re having we can help with a solution just for you. Never pushy and always up front, there are no surprises with Tap 2 Drain. So rest easy and Call Tap 2 Drain Plumbing and be well taken care of.

CATEGORIES
Plumbing and Heating & Air Conditioning
SERVICES
Drain Cleaning Poly P Pipe Replacement or Repair Hot Water Tanks – Gas or Electric On-Demand / Tankless Hot Water Heaters Boilers Gas Plumbing Fixtures Drain Locating Camera Inspection Heating – Radiant and Forced Air Air conditioning Renovations Inspections Minor Repairs Major Repairs and WAY More
WEBSITE
https://tap2drainplumbing.com/
YEAR ESTABLISHED
2007
PAYMENT METHOD
Cash, Cheque, Debit, Visa, Mastercard, E-transfer
LICENSES
Journeyman Plumbers, Licensed Gas Fitters
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.