Pacesetter Homes

Builders
Edmonton AB T6N 0B2
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HomeStars  >  Builders in Edmonton  >  Pacesetter Homes  >  Not getting my Landsaping deposit
Private User
Private User
Private User reviews Edmonton, AB
1/10

Not getting my Landsaping deposit

I don't know what to write and what to say . I just regret buying a property from Pacestter . Very bad service . It took me 8 months to get the warranty
Team to do the 3 months check . Call after call . Email after email and no body care or reply.
And frustration continues . My landscaping deposit
Never returned to me . Everything passed there was
The home number the fell off because of wind
Asked them to come do reinspection . After one
Million call and email they simply said sorry we can't
Send our people because it's cold outside . So no one wants to come for one second to just check that
The home number is there . So they told me no deposit back till next year may . Wow , that's way too
Much . I am tired and sick of this service you offer
Any way I request my deposit back asap. I have waited a lot of time call back and forth but no success

Approximate cost of services:
$0.00
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Company Response

Hello,

I completely understand your frustration with the seasonal process and I do apologize for any inconvenience you have experienced. With that being said, I would like to clarify some of the details on this file.

At this point, the developer has come out to inspect your property on two separate occasions. Each of these times, the inspection was failed due to the address plaque at your home missing numbers. Unfortunately, by the time you requested a third inspection on October 28th, the developer had already stopped doing inspections for the season. Therefore, as the home builder, we are not able to release a landscaping deposit without approval from the developer. I am very sorry for this. If you'd like any further details please feel free to contact us at seasonal@yourpacesetter.com.

Thank you.