New house built and moved in on Aug 2017, when winter comes water leakage and ice frozen on windows and rear doors, rear door got molds, all windows sidings are cracking, front door hinges rusted; humidifier is turned off but still high. Fireplace turns on and off by itself, toilet water keeps running after flushing. Warranty inspector came and did nothing, clean off molds and rusts and after few days they all came back. It is really frustating. THIS IS WORSER THAN OLD HOUSE.
- Company Response
I apologize for the frustration you have experienced with the humidity issues in your home. Unfortunately, this has been a common occurrence this year in both new and old homes due to the massive swings in temperatures, as moisture does not have sufficient time to dissipate throughout these rapid changes. I would like to have one of our Warranty Coordinators follow up with you regarding next steps and to help find a solution. Could you please email your job number and/or current address to [email protected] so that we can get in touch? Thank you.