Pacesetter Homes

Builders
3203 93 St Edmonton AB T6N 0B2
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60%

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Reviews by rating (past 12 months)

Reviews for Pacesetter Homes

Average customer rating:
5.9 10 (187 reviews)

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Serpil in Toronto
Serpil in Toronto
1 review Edmonton, AB
10/10

New purchase

I would like to share my excellent experience with Diane from Timberridge. She has made our dream house come to life. Diane is a very caring and helpful person. She has always attended our questions as soon as possible and been the greatest help. She goes above and beyond with the families she works with.The whole pacesetter crew had done the absolute most for my family and I to live in our dream home. Diane also shared her experience with us regarding the house and what would be most beneficial for our family. Could not done without your help Diane ! Thank you

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Mahesh & Chamila in Spruce Grove
Mahesh & Chamila in Spruce Grove
1 review Spruce Grove, AB
10/10

Amazing staff

When we were looking for houses within our budget, Area manager Billie and her staff welcomed us to pacesetter homes and helped us in every way to match our requirements. Obviously Billie is one of the best managers we’ve ever met. We decided to have our dream home with pacesetter and everything was so easy with their support. Thank you once again to Billie, Andreana and Elena for helping us have our home soon. I would recommend pacesetter Homes to everyone.

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Diana P. in Edmonton
Diana P. in Edmonton
1 review Edmonton, AB
10/10

At Home!

After visiting many Showhomes and trying to find the builder that had everything on our "must-have" list, we often felt defeated after shopping for a home. Finally we visited the Pacesetter Showhome and they showed us a few homes. That was it, we found our new home the second house they showed us!
We were all so relieved...but what was even better was the deal. We had everything we wanted and the the price we were hoping for. I would recommend Pacesetter to anyone, truly happy with the quality, the customer service and the price. Based on our research of many builders Pacesetter is truly a master builder!

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Private User
Private User
1 review Edmonton, AB
10/10

production

Ms Tracy accomodate us when were looking for a house with our budget and help us until we can get one. She assisted us from searching until move in. She always update us thru email to let us know about our application and with that we feel happy and satisfied about the result. thanks miss tracy. i salute to your hard work and patience to us. thanks again.

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Company Response

Hello there. I'm so pleased to hear that Tracy was able to assist you in the pre-purchasing stages to ensure you were able to happily get into your dream home on budget! She is one of the best at making sure to match her clients with a home that works perfectly for them. You'll also find that she'll keep you well informed on what's going on with the build as your home progresses, and will eagerly answer any questions you have. Thanks so much for sharing.

Zachary in Edmonton
Zachary in Edmonton
1 review Edmonton, AB
10/10

Zachary

The experience of buying our dream home was very challenging. The Cy Becker team of Sue and Patty helped us out tremendously. In fact, if it was not for Patty’s suggestion of the Zachary, we would probably still be in the condo being robbed of $520/month for condo fees.
We looked at the Zachary and were sold. I can’t count the amount of times that we went to Sherwood Park to see the show home there. We had so many question, probably enough to drive Sue and Patty to drink!
Professional, courteous, and people who actually “give a damn” about their client is just the surface of what Sue and Patty bring to the table. We would recommend them to anyone!
Sue’s design of our basement was phenomenal! No wasted space whatsoever!! FANTASTIC!!,
Note to CEO/VP: Did Patty get a raise? If not, she should! She made the suggestion to purchase. She’s great!!!!

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Company Response

Hello there,

Congratulations on making the huge step from rentership to homeownership! I second the props to Patti and Sue for making the suggestion; the benefits will be beyond expectation, i'm sure. You've also chosen a fantastic floorplan layout to set up in. I appreciate you taking the time to give such a lovely shout out to our Cy Becker dynamic duo. I'll be happy to share!

K&CT8290 in Devon
K&CT8290 in Devon
1 review Devon, AB
10/10

Kristina Oswald

I don't think my husband and I could have found anyone better than Kristina to help us with buying our first house. She is very easy to work with and very helpful and definitely knows what she's doing! We will definitely be recommending Kristina and Pacesetter Homes to our friends and family looking to buy their first home!

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Company Response

Hi K&CT8290,

Thank you so much for sharing your experience! Kristina is such a pleasure to be around, and her extensive knowledge of the industry provides the perfect framework for an incredible home buying journey. Here's to many happy years in your home.

Casilia in Edmonton
Casilia in Edmonton
1 review Edmonton, AB
10/10

Great Experience

We are currently in the process of building another house with Pacesetter, and once again we are having a very positive experience. The area manager Jesse and his assistant Gail have created a great experience from the very first day when we stepped in their show home. They are very knowledgeable, professional, helpful, friendly and fun and they are always willing to go extra miles to help us. Thank you, Jesse and Gail. We will definitely recommend Pacesetter to our friends.

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Company Response

Thank you for your kind words. It's an honor to be apart of your home buying process for a second time. Jesse and Gail are quite the dynamic duo - they're insanely knowledgeable, thoughtful, patient and... really fun to be around! On behalf of Pacesetter, I wish you great success in your second home and thank you for taking to time to venerate Jesse and Gail. Congrats!

Private User
Private User
1 review Edmonton, AB
8/10

Overall Rating

We bought our quick possession home from Billie 4 months ago. She is a great person to work with as well as her sales assistants namely Elina and Adriana. Billie helped us in buying our first home, walked us through the process and helped us with so many of our requests. :) Even she is on holidays, she would always reply as best as she could just to answer our queries and requests. She also gave us a very "beautiful" welcome gift. Her team is such a pleasure to work with to. Every time we want to take a peek of our home, they would always bring us there and answer so many questions that we had.

For the house itself, we had some issues encountered like the drafty doors on the front and deck entry, doors not even, insulation in the basement, small cracks on the driveway, etc. But since this is a new home, it takes a year to actually see the stability of the house. Every time we see some issues, we let Mason know and he is very quick to respond. A representative from Pacesetter, Crystal, went over our home after the 3-month period and she was very pleasant to deal with. We addressed all our issues and she said that they will fix them. Right now we haven't heard from them yet as they are busy but I know sooner or later, we'll get all our issues fixed.

The only thing I regret about our house now is how small the yard is. We bought our home in winter time so we didn't really see the actual size of the yard.

Overall, Pacesetter is great. I just hope that all our issues will get fixed. Every builder's reputation is solely based on customer satisfaction so hopefully we'll hear from them soon.

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Company Response

Congratulations on the purchase of your very first home! The experience should be both exciting and informative, and i'm so pleased to hear that Billie and her team were able to give you all the support you needed throughout the journey. Now that you've moved into the warranty phases, I'd love to help by following up with the team on the status of your repairs; please feel free to email your home address or job number to [email protected] so I can go about doing that. Thank you!

NewHomeBuyer in Edmonton
NewHomeBuyer in Edmonton
1 review Edmonton, AB
10/10

Diane is a Pleasure to Deal With!

My wife and I bought our first home with Diane at Pacesetter Homes in Edmonton this past winter. We spent many weeks visiting all the other builder showhomes around the city. Finally we met Diane and immediately felt that she was caring and passionate about finding us a home and not just a house. She has always been extremely quick about getting back to us with any questions that arise during our home building process and updates us regularly with the progress. Visit Diane at Edgemont if you value passion, product knowledge, great client communication, and an overall positive home buying experience!

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Private User
Private User
1 review Edmonton, AB
10/10

Happy Family in Stony Plain

We purchased a new home in Stony Plain. Laurie was super friendly and helpful. Laurie was very relatable to being from this area and made our choice to purchase very easy. We love our new home and how approachable everyone we've dealt with has been. We will recommend Pacesetter and Laurie to many of our family and friends.

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Company Response

Wow thank you so much for your kind words! Laurie is a rare gem. It's awesome to hear of people appreciating her as much we do at Pacesetter (she has that ability to brighten up a room). Sounds like you're already in your new home, so congrats on that! And if you ever have a friend or family thinking of buying with Pacesetter, don't forget about our referral program. As a current Pacesetter client, any referral you give that ends in a sale will earn you $2500! Check out: gopacesetter.ca/referral for more info. All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacesetter Homes

Pacesetter Homes

CATEGORIES
Builders
WEBSITE
https://yourpacesetter.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
136
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-5-10 Alberta New Home Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.