Steer clear of Pacesetter when choosing a builder. Deficiencies go un addressed. 2 months into my new home and I still can't use the ensuite shower. Paint touchups still not done. The water heater didn't work day 1 and had to be replaced. Had a plumbing leak that ended up with water in the basement. The house was over 5 months late being built. Everything you read about the emails and messages going unanswered it 100% true. I have all the email trails showing just how lousy it really is. You honestly will not get a response to a concern for 3 - 4 weeks. I will be hiring a home inspector prior to the 1 year New Home Warranty is due, and am already certain that it will likely take a lawyer to get them addressed, which I am fully prepared for. I would urge the rest of you to do the same.
Bottom line, look elsewhere for a quality builder....you won't find one here!!
- Approximate cost of services:
- $675,000.00
- Company Response
I am sorry to hear that you are frustrated Greg, your opinion and experience is important to us. Can you please email pacesettersales@qualico.com with your job number so that I can look into this further. Thank you kindly.