Found his name on social media, asked him to come and give a quote, he ensured that he knows everything and talked non stop... After few days we signed contract.
He suppose to start Oct. 10, 2017. Claimed everyday he will be with his 4-5 workers from 7:30 to 5:00pm. That NEVER happened. On October 10 I called him at 10:30 am to ask why you still not there, he claimed today we will not work just gonna bring machines.
Next day he came again late around 10 am. alone, worked for 2 hours and said that cant get bin, because bin renting company dont work when it rained day before, which we found out later that is not true.
Third day he came 9:00am worked again for 2 hours claimed his machine getting muddy, giving an excuse just not to work.
Fourth day came 9:00 am worked again for 2 hours. And got another excuse, that our neighbours complained about the bin on the road (neighbours didnt complain)- we checked cameras and he was not stopped by anybody in front of his truck, and didnt fit his description when we asked how he looked, of our neighbours at all. Another story he gave us that Town of Aurora inspector showed up and gave warning not to place bin on the road- it didnt happen- we called our town there was no complain nor inspection, nor warning.
He told us our pool is piped on site and crane booked for Friday- we called pool distributor and owner told us pool is not piped nor crane was booked.
Only then we figured out that he is avoiding and delaying work.
In 4 days of two weeks that he was working he excavated 1 foot deep, half of estimated area.
After talking to our town bylaw representative we found out that he cant place bin on the road without permit, which he said is fine- he has done it 100 times.
He didnt call to locate pipes in our backyard- we have an email from him, that he called and had a green light, but when we called Locate company, they said they didnt get any request, so he was excavating
against the law.
His address on website and our contract is non existing. He operates without permits, excavates against the law, delays work, doesnt answer calls- put us in lots of stress since he left a mess in backyard, ruined front lawn, damaged drain pipe.
After we found out that he had no permits we texted him, that we dont need his services anymore. Next day he came took his equipment- DIDNT REFUND OUR DEPOSIT.
Our lawyer contacted him right away, and was given a week to return it, today was his last day to do so, money wasnt returned.
Stay away from John E. - its an honest advice. We had never met a person with so many untrue promises.
We contacted another pool company the owner said, he had to kick John out for pour workmanship and delays.
We filing a lawsuit against him.
He will probably respond to this review with another excuse or accusation, dont believe him anything he says, read previous reviews!