The Plumbing Company Ltd

Plumbing
10460 178 Street Northwest Edmonton AB T5S
Write a Review
Write a Review
HomeStars  >  Plumbing in Edmonton  >  The Plumbing Company Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for The Plumbing Company Ltd

Average customer rating:
1 10 (1 reviews)

Sort by

Tony from St. Albert
Tony from St. Albert
1 review St. Albert, AB

First Review

1/10

Unlpug main sewer line

It all started with a backed up sewer, partially flooding the basement. I cleaned up the majority of the mess, thank you Shop Vac and shampooer. Called in these guys and was warned of a $70 arrival fee and then an estimate. They were quick to come the next day. The obvious was a plugged main line and a $498 fee to auger it out. No warranty which I insisted on because of the cost. He gave me one week. 3 days later it backed up again. They would not answer the phone now nor respond to their answering service. I tried calling on a cell phone and now they answered. They did come out again with another $70 fee plus they scoped the pipe with the camera snake with dire warnings of digging up the front yard. This was another $400. They cleaned the sewer this time from the proper spot(the back-flow preventer). No issues since.
I would not recommend this company. No uniforms, very dirty and unprofessional. With the $400 charge for the scope I got no diagram of where this supposed sag is for my own use.
Not expecting a back-up I should have researched more and read some reviews. Call around and get prices-they are very hesitant to tell you the cost since it is so high and unfair because it is an easy fix with an auger that can be rented. If the mess is there already don't rush the repair unless you're swimming in feces. The insurance company only pays for repairs to the house not the work that these guys do.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.