I had four wooden windows that got destroyed by rain and squirrels. Milan was quick to respond, measure, quote and have custom built windows designed. Once the windows were ready an installation date was set, and within four hours everything was installed, insulated, framed, caulked and blinds put back up. Milan is helpful and has a great attitude. I used him before to install a 30 foot window door combo which I am totally thrilled with. No more caulking repair ever needed.