My shipment was late and only half of my things arrived. Rest is expected in 3 weeks. Lots of items damaged/broken. Bad communication and service. Would not recommend.
- Approximate cost of services:
- $8,300.00
- Company Response
We apologize for the delayed delivery of your shipment and the inconvenience caused. We understand that receiving only half of your items and experiencing damages is frustrating. We strive to provide excellent communication and service, and we're disappointed to hear that we fell short of your expectations.
To address your concerns and resolve the issues you've encountered, we kindly request that you contact our customer service team directly. They will work closely with you to investigate the situation, initiate the necessary steps for compensation or replacement of damaged items, and provide updates on the remaining portion of your shipment.
Your feedback is important to us, and we appreciate you bringing this to our attention. We are committed to making things right and ensuring your satisfaction. Please reach out to our customer service team at your earliest convenience so that we can assist you further. Thank you for your understanding, and we apologize for any inconvenience caused.