Had 10 windows replaced . I was kept informed on progress of the order on a regular basics .Crew showed up on time and job was completed in a day and a half . Site was left clean .
The only problem was the follow up paper work . Once I had paid in full at the end of the job , all communication stopped . I had to request three times over two months for them to submit the energy rebate paper work to the Alberta government .
- Approximate cost of services:
- $9,500.00
- Company Response
Thank you for your feedback. Please accept our apologies for the delay with your rebate. We submit all rebates in a timely manner and once submitted, a third party company is handling the rebate processing on the government's behalf. Once the rebate is submitted, unfortunately, we do not have any control over the efficiency of processing. That being said, you'll be getting your rebate in the mail soon. In the meantime, please enjoy your new windows.